I was never able to sign up, I got stuck on the phone verification part. I knew there would be some catch to withdraw the so called Free gold and now I know, I don't have enough info on them so can't really say if they're legit or not but looks like they're trapping users to deposit money by offering free gold.
You shouldn't have deposited anything without reading their Terms & Conditions first, keep writing to them and let's hope they let you withdraw your gold or bitcoin, although I doubt they will.
Thanks for replying,
I did read the T&C and basically they can take the free gold back, I do not really care about the free gold. But I understand what you mean, I heard others were stuck too on phone verification.
I just want to be able to send gold, and for them not to reply for 2 days makes me nervous - I just hope they are legit.
From the reviews I seen they seem legit unless those are shill accounts - but if anything I am out just ~ $10 but I really hope they are legit.