GreenAdress Wallet not working? Please Help!

[zestou]

Hey Guys!

The past few months now I have been unable to access my bitcoins stored in my Green Address wallet. I can receive coins, access my wallet login etc...But every time i try and send coins it simply give me an error message saying "(request/timedout.vault)".

i have tried different browers, computers, apps, everything but still no luck I cannot get a single coin that I have mined out.

I have written to them several times but they never reply!

Am I screwed or is there a staging site? a work around? Has anyone experience the same issue?

Thanks heaps team!

[Muhammed Zakir]

Do you have nLockTime transaction they provided? If yes, use https://gentle.greenaddress.it/ to redeem your funds.

[zestou]

Thanks for your prompt response Mo, I really appreciate it!

I am a bit of a bitcoin noob and have only been mining the past 6 Months...I am not to familiar with nlock...how would i obtain that?

Cheers Brother

[Muhammed Zakir]

Thanks for your prompt response Mo, I really appreciate it!

I am a bit of a bitcoin noob and have only been mining the past 6 Months...I am not to familiar with nlock...how would i obtain that?

Cheers Brother

You should have got it after you created wallet. Did't you activate that option? IIRC, it is activated by default and we will get locked transaction via email. Sorry, I haven't used it for a while!