Depends. It's also an online wallet. So a thread here would be justified.
An official thread maybe.
But none about a minor issue, when they announced maintenances for the week.
People start wondering what is going on.
As you can see, you won't find answers here.
Chances are way better to get someone from their staff to comment, if you post in their official thread.
Counting on them finding this thread by accident when they already got one they closely monitor and answer questions in is kinda stupid.
Hence I consider this thread obsolete.