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Author Topic: BITCUREX.COM - new official thread  (Read 10455 times)
bitcurexed
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July 14, 2016, 01:42:37 PM
 #41

bitcurexed, in 99% of such situations - where someone makes doubtful moves and when asked, doesn't want to verify his identity - the reason is using fake personality. From our side it looks like you can't prove you are the person you say you are, and yes - we work under AML/KYC regulations and can't be ok with that.

You keep posting about not getting your 300 EUR, but you still refuse to answer, why you never even tried to prove we are wrong when questioning your identity.

So we ask you kindly again (10th time probably) to verify so we could close this dispute.

PS. You wrote that you are not willing to send any scans, why don't you accept our Skype verification?

Best Regards

Listen, I repeated like 5 times now: the reason i used your service at the first place is because your website said it very clearly that i don't need to send ids to you.
Apparently i am wrong and got scammed by you because you used "doubtful moves" shitty excuses as everyone agreed and asked me to send ids.

Btw, Where is this new "skype verification" comes from? does it come from a message you sent me today in your website? You have to know that i don't check your website everyday in the last 9 months ok?

And what the f*ck is "you can't prove you are the person you say you are", what the f*ck does it has anything to do with my REFUND request?
SEND THE MONEY BACK TO THE BANK ACCOUNT IT CAME FROM! I CONTACTED YOUR BANK, I CONTACTED MY BANK, I CONTACTED YOUR LOCAL CYBER POLICE, asked them if i am i. Sooner or later your bank / Police will contact you to refund the money you scammed from me because i won't stop trying to ask them until they help me. The only ones that i will send my ids to or to prove i am i with, would be your PKO BANK POLSKI SA BANK or your new bank MBANK S.A BRE BANK S.A or Poland police, because i don't trust you at all (honestly, you are just a shady scammer in my eyes now)

Still want to play the scammer game about "you are not you, you are doubtful, ids or your money is mine and i wont refund" after 9 months? Is there any other person filed complaints that I stole "his" money and sent it to you? You are even worse than paypal (PayPal expanding return window to six months).

So please stop asking for my ids or making other ridiculous requests, SEND THE MONEY BACK AKA REFUND JUST SIMPLE AS THIS (plus 9 months local bank interests if you feel sorry about having it for so long) or just do nothing like you always are til you are being contacted by regulatory authority.






bitcurexed, long story short: as we can see from your posts, your account raised doubts, so you were asked by Security Department to verify your identity - in accordance to AML and KYC regulations. You refused and started to raise FUD instead.

Suggestion that a Bitcoin Exchange company is craving for your 300 EUR is quite far fetched...

Best Regards

yah, "doubts" "Security Department AML KYC"

No worry. i will let everyone know how you scam people for money & their id information with your shady shit.

btw, i will keep filing reports to your bank & your local police every few months.

And yes you are that kind of scammer who scam people for 300 euros.
I am usually on the site of customers in disputes like this. But AFAIK Bitcurex never scammed people and during their whole existence there wasn't any scam accusations against them.
If you use an exchange you need to be wary that they might ask for your credentials - it is in their ToS - if you refused, and won't give it to them. Well... they can't be blamed.

I would appreciate if you can read my original post at here:
https://bitcointalk.org/index.php?topic=1225096

"But AFAIK Bitcurex never scammed people and during their whole existence there wasn't any scam accusations against them." which is obviously not true. I am the one, if i don't continue to accuse them you won't even know my case, will you? there is also another victim at my post, see it yourself.

I am not saying they are scamming everyone of their clients which if it's true then they will be short life and long gone just like the final stage of MTGOX or other scams, not everyone are scammed & it works fine until that final moment right?
Bitcurex.com (OP)
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July 18, 2016, 01:38:28 PM
 #42

@bitcurexed, just to be clear with facts, not accusations:

1. You refuse to provide your data (name, surname etc.)
 
2. You refuse to verify using documents, despite the regulations in our ToS.

3. You also refuse to verify via Skype, where you don't have to send us any documents.

Still, in your eyes we are to blame and you are perfectly alright. Well...

You will be contacted by our Compliance Department (again) shortly to meet minimal standards of verification - to make the refund possible.

Best Regards (nevertheless)

Bitcurex.com - European Bitcoin exchange
24h EUR volume - http://bitcoinity.org/markets/list?currency=EUR&span=24h
bitcurexed
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July 18, 2016, 05:16:48 PM
Last edit: July 18, 2016, 05:27:41 PM by bitcurexed
 #43

@bitcurexed, just to be clear with facts, not accusations:

1. You refuse to provide your data (name, surname etc.)
 
2. You refuse to verify using documents, despite the regulations in our ToS.

3. You also refuse to verify via Skype, where you don't have to send us any documents.

Still, in your eyes we are to blame and you are perfectly alright. Well...

You will be contacted by our Compliance Department (again) shortly to meet minimal standards of verification - to make the refund possible.

Best Regards (nevertheless)

Hey again

1: You never asked me for any thing about my name or surname since the last time i checked your website(at few days ago) and i can't remember if i ever gave it to you when i asked for refund around 10/2015. i guess i did and asked you to refund back to my France LCL Bank but you refused.

2: I don't have to repeat one more time that why i used your service at the first place. and your "TOS" "doubtful moves or whatever" to ask for my ids are just shitty excuses. you even changed your whole website instructions, now you asked users to give you their personal information before they can deposit which its good, better than what you did to me with these excuses.

3: As i already said, since the last time i checked your website, i haven't seen any thing about SKYPE verification. i don't know why you bring up this thing since what i want is you to refund the money back to my bank account (the one sent you the money, you know which bank & what my name is, if you don't then just ask your bank PKO BANK POLSKI SA to refund that transaction, i have contacted them like 10 times now) I can't see it has anything to do with "i am not really i/i can't prove i am i" here.

Quote
So please stop asking for my ids or making other ridiculous requests, SEND THE MONEY BACK AKA REFUND JUST SIMPLE AS THIS (plus 9 months local bank interests if you feel sorry about having it for so long) or just do nothing like you always are til you are being contacted by regulatory authority.
TraderETH
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July 18, 2016, 05:36:32 PM
 #44

Hey.. i have opened your website via android and even if there are app on playstore but the interface of website is not too support for android i think you must fix it until more support for android. It will become famous your services.
bitcurexed
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July 18, 2016, 06:11:25 PM
Last edit: July 18, 2016, 06:40:17 PM by bitcurexed
 #45

stop saying that i am not i. how is that possible?

why am i the only/first guy post the user-viewable only support ticket here?
why should anyone in their right mind to waste more than 9 months to get someone' 300 euros refunded back to his own, original, sources of bank account?
has anyone contacted you said his account got "stolen" by me because i would like to get his money refunded & have a laugh with it?

please just stop & refund.

appreciated
Bitcurex.com (OP)
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July 19, 2016, 07:52:05 AM
 #46

Hey.. i have opened your website via android and even if there are app on playstore but the interface of website is not too support for android i think you must fix it until more support for android. It will become famous your services.

Hello, yes, we are going to change our website GUI within few weeks and then it will fully support mobile devices.

In the meantime, if you experience problems with scaling on your phone, please use our official app:

https://play.google.com/store/apps/details?id=com.programmerpeter.android.bitcurex&hl=pl

@bitcurexed, you have a pending request from our Compliance Department, please check your account.

Bitcurex.com - European Bitcoin exchange
24h EUR volume - http://bitcoinity.org/markets/list?currency=EUR&span=24h
Bitcurex.com (OP)
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July 28, 2016, 12:46:47 PM
 #47

Do you know that Bitcurex offers advanced trading orders? You can choose from:

Activation limit - for Take Profit and Stop Loss orders

Date Limit - for making orders with a specific trigger date

Hidden Limit - for creating "shadow" offers with hidden volume

Bitcurex.com - European Bitcoin exchange
24h EUR volume - http://bitcoinity.org/markets/list?currency=EUR&span=24h
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September 07, 2016, 12:15:09 PM
 #48

Hey guys,

Did you know that we have a twin exchange for Dash, https://dashcurex.com/?

You can trade on BTC/DASH and BTC/PLN pairs.

Trading is for free!

Bitcurex.com - European Bitcoin exchange
24h EUR volume - http://bitcoinity.org/markets/list?currency=EUR&span=24h
pilotniq
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October 17, 2016, 12:11:35 PM
 #49

It seems like most discussions about Bitcurex's disappearance is taking place in Polish on:

https://forum.bitcoin.pl/viewtopic.php?f=16&t=19856&p=272893&hilit=bitcurex#p272893

I'm trying to follow it using Google Translate...

From what I can tell they say it is can't be accepted by the police yet (the terms say something about 3 days downtime before responding to an issue).

The offices in Lodz are closed.

It is looking very bad.

kz3d8fc7
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October 19, 2016, 04:31:28 PM
 #50

Some update:

Google translated:


Dear Sir or Madam,

Please be advised that on Friday at 21:00, there will be information about the new version.

We apologize for the inconvenience,

Sincerely,

Team Bitcurex.


2016-10-19 14:30
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October 22, 2016, 06:57:32 PM
 #51

https://bitcurex.com/

Relaunch on 30.11.16. hmm. i'll believe that when I see it. I think there's quite a bit of money tied up in there.
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October 27, 2016, 11:37:37 AM
 #52

New informations. (translated and with corrections)
Quote
Dear Sir or Madam

On 13.10.2016 as a result of third-party actions, systems of service www.bitcurex.com / www.dashcurex.com damaged by external interference in automated data collection and processing of information. The consequence of these actions is the loss of part of the assets managed by bitcurex.com / www.dashcurex.com

Owner of these services entered into appropriate agreements with specialized companies for security audit, implementation of repair procedure and, above all, to monitor the loss of funds.

On 17 October 2016 the company's management Digital Future Sp. o.o. Sp K filed with the District Prosecutor's Office in Lodz for criminal prosecution.

According to above described event, company Digital Future Sp. o.o. Sp. K. day. 10/21/2016 concluded with the Investor an agreement on the recapitalization of the company Digital Future Sp. o.o. Sp. K to restart the service and allow users to return the funds.

In order to abandon the use of the services provided by the service bitcurex.com / www.dashcurex.com and return the site owned funds must be completed and sent to kontakt@digital-future.it scan the signed form along with the required attachments.

The website owner reserves, that due to technical issues, the time to verify the information contained in it can take up to 7 days from the date of receipt of the form along with the required attachments.

All inquiries sent to kontakt@digital-future.it will be implemented first served basis starting from 27/10/2016.

The estimated time for restarting the service to the 30 November 2016.

Any inquiries: kontakt@digital-future.it
bernard75
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October 27, 2016, 04:09:19 PM
Last edit: October 27, 2016, 04:51:13 PM by bernard75
 #53

All inquiries sent to kontakt@digital-future.it will be implemented first served basis starting from 27/10/2016.

First come first fooked. They are insolvent, so this either pfishing or they try to monetize your data.

At least the service will be available again, while they sell your data. Wink
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October 28, 2016, 02:25:56 AM
 #54

Hey guys,

Can I be a part of the new team?

I'd like to make a few million once we get enough investors.  Once a few thousand bitcoin come our way, a nice little 'hack' (i mean...oops oh no, we got hacked guys, sorry, peace out) will happen and the btc lost disappears into our pockets the hacker's pockets.  Can't wait until the next launch!  Glad to see your user's lost funds going into a new development of the site  Grin
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October 28, 2016, 04:15:34 PM
 #55

Hey guys,

Can I be a part of the new team?

I'd like to make a few million once we get enough investors.  Once a few thousand bitcoin come our way, a nice little 'hack' (i mean...oops oh no, we got hacked guys, sorry, peace out) will happen and the btc lost disappears into our pockets the hacker's pockets.  Can't wait until the next launch!  Glad to see your user's lost funds going into a new development of the site  Grin
Wait to see if their assurances about reopening will come true. It might be no over yet. They also promised to give back BTC to their customers.
Personally I don't believe in their promises. I am glad they weren't big international exchange and so far this hack didn't impact bitcoin price at all.


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ronald98
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October 28, 2016, 08:35:47 PM
Last edit: October 29, 2016, 12:11:12 AM by ronald98
 #56

Hey guys,

Can I be a part of the new team?

I'd like to make a few million once we get enough investors.  Once a few thousand bitcoin come our way, a nice little 'hack' (i mean...oops oh no, we got hacked guys, sorry, peace out) will happen and the btc lost disappears into our pockets the hacker's pockets.  Can't wait until the next launch!  Glad to see your user's lost funds going into a new development of the site  Grin
Wait to see if their assurances about reopening will come true. It might be no over yet. They also promised to give back BTC to their customers.
Personally I don't believe in their promises. I am glad they weren't big international exchange and so far this hack didn't impact bitcoin price at all.


There's a story about it on cryptocoinsnews saying Bitcurex is forcing anyone who wants their money back to fill out a claim form that requires huge amounts of information. It's unlikely anyone will be able to provide it all so they won't have to give many BTC back to their customers if they do reopen.

They probably want original weekly wage slips going back 20 years stapled onto a paper form, no scans or photocopies allowed.


https://www.cryptocoinsnews.com/polish-bitcoin-exchange-bitcurex-goes-offline-losing-assets-questions-loom-loss-2300-btc/

Quote
Kisiel commented that Bitcurex could be playing for time, and customers will have problems recovering their funds. He said the information Bitcurex is requiring customers to provide to recover funds is so extensive that many will not be able to gather all the data. He emphasized the fact that the company is not regulated and clients’ funds are not protected.
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