Blockchain.info screenshot of seed phrase not working.

[CtrlAltBernanke420]

I have a screenshot of the seed phrase from blockchain.info screen.

I last accessed the wallet around June. I tried to enter the seed phrase and nothing happens.

I can't find any info anywhere on this issue.

I have the first password and wallet identifier but do not have the 2ndary password written anywhere.


The seed phrase is doing nothing.

I last logged into the legacy wallet when I logged in.

[OmegaStarScream]

You click and nothing happens , no errors messages or anything ? It could be because of your browser If it's the case. Seed from blockchain.info could be used in different wallets from I understood here : https://www.reddit.com/r/Bitcoin/comments/4pm8p1/can_i_use_the_12_word_seed_from_blockchain_in/ so I highly recommend trying the seed on Mycelium first , If that doesn't work then contact the support and they might help you If it's an error from their part.

[CtrlAltBernanke420]

I tried mycelium, different browsers, electrum. The words I have seem not be in the list of words used.

I enter the phrase and click submit,   nothing happens, the submit button remains inactive.

And again I have a screenshot of blockchain.info as it was presented.

I've tried contacting support and they reply with generic emails that tell me to do what I've already tried.

It has to be an error on their part.

I do know this, if I get my coins, I won't be using blockchain.info ever again.

Any other suggestions?

[OmegaStarScream]

I tried mycelium, different browsers, electrum. The words I have seem not be in the list of words used.

I enter the phrase and click submit,   nothing happens, the submit button remains inactive.

And again I have a screenshot of blockchain.info as it was presented.

I've tried contacting support and they reply with generic emails that tell me to do what I've already tried.

It has to be an error on their part.

I do know this, if I get my coins, I won't be using blockchain.info ever again.

Any other suggestions?

If you have an actual proof that blockchain.info generated it then you should keep contacting them over and over. because you seem to confident that the seed is correct and It's not working anywhere means that It's a technical issue from their part. You also had to take a paper wallet backup because things could wrong and that's a common thing in online services.