okpay e-wallet money on reserve

[myknox]

hi, guys

i deposit yesteday with instant deposit on okpay. after i got all 3 mails- order/hold/complete, my money is still shown on "reserve", and i cant do anything with it.

so my question, am i that dump or blind that i have to do something else do get it work? "iam alrdy verified" or is this just a normal procedure by okpay?


thanks in advance

edit: its my first time that i made an deposit on okpay.