BitQuick limits on First buy plus Sellers account was bogus

I emailed Bitquick about there ID policies. I just want to know how it works so I can be prepared.
6 days later they answered that they would ask for an ID after I had made a purchase.
This is after the seller has you deposit. A smart business would ask for an ID when placing a hold.
This procedure allows Bit quick to state your ID as Invalid and allows Bitquick to keep your funds.

Yesterday (02/02/2017) I attempted a small buy transaction thru Bitquick.
I found that I could only purchase .250194 Bitcoin no matter what amount I put in, as I tried 5 times to purchase amounts up to .2650
bitcoin. Bitcoin provided a name and a Bank Account for the same seller every time. I finally decide to accept the amount they were allowing me to purchase. I drove to a Local Credit Union and the teller said the account of the seller was invalid. I had to drive 30 miles round trip to the Credit Union so I am out on the gas with nothing to show for my efforts.

I wrote Bitquick about the invalid account number and also ask about why I was limited to .250194 Bitcoin.
A Chad answered back that same evening but did not provide an answer to my question about the limited purchase ability.

I sent another email the same evening asking about the low limits with no answer as of this writing.

This type of information should be listed on the web site so customers would be informed before they do business with Bitquick.

I see this refusal to answer direct questions as a lack of professional courtesy.

I will not be able to recommend Bitquick until I have several successful transactions.
At this time I do not trust them.