ok i can take a part of my coin out and my cash but not all? very serious place
:: There is an up to 5 business day delay on receiving a direct deposit to your bank account.
lol its faster with paypal
I'm having the same problem with VertEx (
www.cavirtex.com) here in Canada. I never had any problems making withdrawals from not deposits to them within 2 days they promise before.
(chest beating mea culpas removed)Then, suddenly during lunch time on Friday (when the Thursday withdrawal should have well already have been processed they announced that they are "hiring 6 new people for customer service" and are "very busy due to volatility" and behind on even "answering up to 400 email complaints" from customers. Still nobody answers the phone nor any emails or any phone messages. Buried in the bottom of their hiring announcement a new wrinkle appears, suddenly:
"There is an up to 5 business day delay on receiving a direct deposit to your bank account"
The timing of this (a free weekend for them) means that nobody is going to answer your phone calls or emails while you wait now for up to 7 days to get your money which they are no doubt using, trying desperately to speculate themselves out of a colossal hole they dug themselves by making big pharaoh gambles with stolen customer's money in the backroom!
Meantime I bought some more BTC (oddly as many as I'd ever owned before) with the extra CAD yesterday and sent them out to my wallet, but the withdrawal still sits there unprocessed 7 days later.
Will they pay their bills? Who knows? This afternoon if my withdrawal order is still there unfilled I'm calling the cops.
So I finally did an internet WHOIS and got the guy on the phone.
He claims they (he) sent the money Monday 
Hell of a deal if you ask me, it still shows open/unfilled on the website though and my bank has no record of it yet.
