If you are having trouble with Bitinstant, here’s who to contact…

[Severian]

If you are having trouble with Bitinstant, here’s who to contact…

The Bitcoin Foundation.

The CEO of Bitinstant, Charlie Shrem, is vice chairman of the board of directors of The Bitcoin Foundation:

   

https://bitcoinfoundation.org/about/board

    Charlie Shrem
    Vice Chairman

    Currently serving as CEO and co-founder of BitInstant, one of the largest, earliest and well known alternative payment companies, Charlie used his position in both the old banking world and new alternative currency world to help pave the way for the Bitcoin economy to emerge in early 2011. Known in the Bitcoin and old hacker communities as ‘Yankee’, he is also founding member and current Vice Chairman of the Bitcoin Foundation. Along with Gareth Nelson, he found the need for a more secure, fast and convenient way of transferring funds between and within payment networks around the wold and leads BitInstant through the complex compliance, licensing and regulations of the worldwide banking system.

Contact info for the Bitcoin Foundation is here:

https://bitcoinfoundation.org/contact

If you do contact them, be polite.

[420]

I notice btc-e shows reserves and a changing number

but http://BitInstant.com is not showing any conversion to BTC-e funds