CHRISBIN702 (OP)
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May 23, 2017, 01:00:33 PM |
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After a very stressful night, I received a text with the redemption code. Which I find strange because it never gives it to me that way. Believe me, I read every word on every page at Coin Sources website. I was going to do that anyways, I love TOU's EUA's and PP's. The 24-hour customer service finally answered me 20 hours later. I guess 24-hour service means it takes 24 hours to get any service. The machine was simply out of paper. Common sense told me that. But why on Earth is there no backup plan for when this happens? Who Knows? While I was waiting for that one to confirm I went to the BTM closer to me as it was morning time by then and the shop was open. I scanned the QR code and without any wait time it spits out $600 at me. No redemtion ticket needed. I think that one was a copay machine but I'm not sure.
Coinsource, Get better customer service please.
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