Asianconnect88 Scam?

So I'll be as transparent and open about the whole situation as possible. I'll be posting this on both Bitcointalk and Sportsbookreview so I can get this exposed as much as possible.

I live in the United States and have always sports bet with bitcoin on books such as Nitrogen and Betcoin,
however I have always wanted to use pinnaclesports directly and have access to their live betting features
and higher limits. I was directed to Asianconnect88 (sportsbook broker) because they allow you access
pinnacle lines directly on their mirror site pinbet88.

So I sign up on July 16 using fake information because I am only depositing/withdrawing/playing in bitcoin.
Depositing was no problem and for the most part after depositing and playing on the site the support
agents on the site had been very helpful and kind to me, and having access to pinnacle lines directly
was great. After a couple of days I wanted to withdraw about 1k in euros. Unforunately I didn't realize
that the site required K.Y.C verification to withdraw (or transfer funds to another player using their site).
Obviously my heart sank, because I signed up with fake information and I'm playing from the U.S.A, which
wasn't available during sign up on the list of countries.

I contact support and to my surprise there was no issues at all, the support agent was incredibly helpful and
manually changed my account's "Not Verified" status to "Verified" and allowed me to withdraw 1k euros from
account, and later that same day 558 euros (They use a conversion rate to convert euros to bitcoin and send
to your address). No problems at all. I stopped using their site for a while because I lost the small amount
of funds remaining in my balance and I got caught up with personal business and had no time to gamble.
On August 3rd i decide to come back to the site and make a deposit (There was of course no notifications or any
changes as I was making the deposit after logging in for the first time in a week, everything seemed completely
the same on my account. I bet on the site for the day, and I later want to make a peer to peer transfer through their
site to a friend who doesn't use their services but made an account so I could transfer him some euros.

I contact the support agent through live chat to get this done, and the agent informs me I now need to undergo
a verification process (K.Y.C verification). I explain that I had already been verified and I was only using bitcoin
so there's no need for me to go through the K.Y.C verification as I was allowed to make transfers and withdraw
before. I go check my account information page and magically my account status was changed from "Verified" to
"Not Verified", and I am unable to withdraw or transfer any of my funds on the site.

The support agent explains to me I can't access my funds until I go through KYC verification, and I come clean and
explain that I signed up with fake information because I only played in bitcoin and did not want my real information
to be in the system when I am using an anonymous currency (Of course it was incredibly stupid on my part to think
asianconnect would be similar to bitcoin only sites such as Nitrogen or Betcoin).

As of right now every support agent I talk to is incredibly vague and not offering me any information as to my options
on how to withdraw my funds out of the asianconnect88 site (at the very least my initial deposit). I was told to just send
in any documents I have even though I am from the United States and have a different identity than the one that was used
to create the account. I have and I am not receiving any communication or transparency as to the verification or status of my account.
As far as I know I have just lost all of the funds that I have on asianconnect (which is over 10k euros at this point).

If anybody has any experiences with asianconnect or any advice at all that would help me in this situation, I would very much appreciate it.
I can provide screenshots of anything that I have access to should anyone require them.

Thank you so much!