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Author Topic: eth wallet problem newbie  (Read 260 times)
ethquestions (OP)
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June 07, 2017, 08:19:13 PM
Last edit: June 07, 2017, 08:35:58 PM by ethquestions
 #1

Hello,

This is the first time i use a wallet for my eth. I tried to send from poloniex to my wallet and it shown successful. https://live.ether.camp/account/A1d432ea66ECbb291E3FBa86785367740B45994B

But i cant still see it in my wallet. Can anyone help me to trace the problem? Thank you


here is the screenshot of my wallet. I am wondering if i installed the wrong wallet on my pc so i attached also the screenshot of the specs of my pc

http://i68.tinypic.com/2ue0940.jpg

http://i66.tinypic.com/1z4ddlj.jpg
cahkalem
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June 07, 2017, 09:25:09 PM
 #2

just wait, if your address is right , it will be shown in your wallet,
because its need a few confirmation  Wink
thanks
Weatherby
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June 07, 2017, 10:52:35 PM
 #3

Do you have a transaction ID from poloniex ,let me tell you, i had this issue with poloniex as it might take a couple of days to get the coins into your account and the official response would be ,because of the high number of new users they are finding it hard to manage everything and so is the reason you are getting a delayed response from their support system as well,just wait what their support team has to tell as it might be an issue from them as i think they are yet to send the coins.
Heartilly
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June 07, 2017, 11:50:53 PM
 #4

I experienced the same problem but not with ETH but I think the idea is just the same and identical to mine.

Since your transaction was succesful, the only thing we need here is to look at possible branches. The best thing to do as a startup is to asked the Poloniex itself. I transferred NEM just few weeks ago to my NEM wallet but even after the transaction was succesful, it doesn't reflect to my NEM wallet that's why Im goes into a little panic because that is the first time I did a transaction outside bitcoin. Just send Poloniex all things they need to know so that they can look into it.
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