My BTC disappeared from Bitfloor account, no record of transaction

[alobi]

I sent BTC to my Bitfloor account before I realized they stopped trading. It never showed up, but Bitinstant brought to my attention that the money did successfully deposit to my account. AND Bitfloor has yet to respond to my three emails and tweet at them. Anyone had this happen?

https://blockchain.info/address/1KBGQHRBvMutpFiQhoDQq3xsVmz1Vspoxr

The first transaction is Bitinstant -> my Bitfloor account. The second transaction that sent the BTC to two separate addresses was NOT INITIATED BY ME. And the transaction doesn't even appear on my Bitfloor account home page. And it appears that the transaction occurred in Moscow... I am in US. My email address is a string of 20 random alphanumeric characters so it is highly unlikely that I was hacked. Something else is going on here.

https://blockchain.info/tx/15ac76610526bfbeacc8b18e081f0461695314b1c288eff795062ee1b26c0fcc

Bitfloor, if you're reading, reach out to me ASAP. This is not OK. Forum members, any advise?

[illusiveman]

Try to talk with Roman the owner of bitfloor on their IRC chat channel #bitfloor in freenode....ever sense the closure i have seen him on once in a while, HE uses the name DefunctZOmbie or something like that....hope this helps!

[alobi]

Thanks man, I'll check it out

[SpottedMarley]

Try to talk with Roman the owner of bitfloor on their IRC chat channel #bitfloor in freenode....ever sense the closure i have seen him on once in a while, HE uses the name DefunctZOmbie or something like that....hope this helps!

which IRC server?

[illusiveman]

the channel is #bitfloor on freenode

[SpottedMarley]

thanks, heres a link for anybody who wishes to give it a try:

http://webchat.freenode.net

[DannyHamilton]

You could try twitter as well.  They seem to have be active there occasionally as well. Just direct your tweet @bitfloor

https://twitter.com/bitfloor