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Author Topic: Electrum and Google authenticator issues  (Read 357 times)
jg54 (OP)
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June 16, 2017, 02:26:33 PM
 #1

Bitcoin Client Software and Version Number: Electrum 2.8.3

Description of Problem: Stupidly wiped my phone with google authenticator on it so, while able to access my account and send coins to it, unable to remove any coins from it due to having no OTC. Is there anything I can do?

Thanks!

HI-TEC99
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June 16, 2017, 05:02:18 PM
 #2

Do you have the seed wallet words saved? If you have then create a new wallet that restores from that seed using the “wallet with two factor authentication” option. That should create a new wallet containing your coins that doesn't need OTC.

This page explains the process.

http://docs.electrum.org/en/latest/2fa.html

Howewver, electrum versions 2.6 and 2.6.1 had a bug that prevented the process from working. If you are running either of those versions upgrade to the latest version before using that process.

This thread explains the process (and the bug in versions 2.6 and 2.6.1).

https://bitcointalk.org/index.php?topic=1388811.0
jg54 (OP)
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June 17, 2017, 06:14:32 AM
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Cheers! If not its pretty much a case of no access to the wallet right?
HI-TEC99
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June 17, 2017, 09:22:35 AM
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Cheers! If not its pretty much a case of no access to the wallet right?


If you didn't password protect the electrum wallet on your computer you should be able to open it in notepad and read the seed words. If it's not password protected they should be written in plain text inside the wallet file.

Also you could try opening your electrum wallet's GUI, clicking "wallet" in the menu, then clicking "seed". It should then show you the seed words, but it will ask for a password first if it's password protected.
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