Haha running at 30% is a POSITIVE THING? Funny how you twist it.
Imagine if you bought a 30 GH/s miner.. and you get a 10 GH/s miner! "Oh sorry we will ship you two more units... in months".
I signed up for their newsletter just to find out more information about them and found out that they were at 10% capacity about a week or so. So while 30% isn't great, they're ramping up capacity pretty quickly. It sucks, but I think it's more the fault of their suppliers than cloudhasher themselves from what I gather. ASIC manufacturers are notorious for their long delays.