Big f*cking problem with Mt. Gox payment platform[Solved]

[BitSmile]

I'm really pissed. I just bought something in an European site that uses Mt. Gox payment processing. It is similar to BitPay, but it's much more stupid. I just lost ~0.97 BTC. The payment page redirected me to the Mt gox payment processing, which said I needed to pay 90€ in bitcoin to the following address https://blockchain.info/address/1B7iH3ZjMrxp3E5MkbHxFz75FiKuop9BMy
The page said that as soon as the transaction was detected, I would be redirected to the vendor's page. What happened was I sent the 0.97 btc to the address, and about 5 minutes later the checkout page said :

The transaction was cancelled.

You will be redirected to the merchant's website within 5 seconds.

If you are not redirected, Click here.

I was redirected to the site's page, and contacted them. So far no response. I also contacted checkout@mtgox.com with no response so far.
I never used anything to do with Mt. Gox until this day, and will never use it again.
Has this happened to anyone?
 

Cheers everyone. I hate Mt. Gox

EDIT: I realized now that it's midnight in Japan. When they open up at 10 am JST, It's 3 am my time.

[tarrant_01]

Yes. I was using the Mt. Gox merchant tools for payments last year and it was quite a pain to deal with.  You will get refunded though so you don't have to worry about that.  Contacting the vendor will do no good as they don't receive the coins until 6 confirmations and they won't since it was canceled.  Their system will cancel orders if anyone else tries to visit your payment page also.

I've sent plenty of complaints in about it but they've never listened.

[BitSmile]

Yes. I was using the Mt. Gox merchant tools for payments last year and it was quite a pain to deal with.  You will get refunded though so you don't have to worry about that.  Contacting the vendor will do no good as they don't receive the coins until 6 confirmations and they won't since it was canceled.  Their system will cancel orders if anyone else tries to visit your payment page also.

I've sent plenty of complaints in about it but they've never listened.

Hmm, But does it refund automatically? It should have already, judging by what was written in the payment page.

[tarrant_01]

It should.  It doesn't hurt to contact Mt. Gox support though about it.

[BitSmile]

I got a refund. Guess I'll stick with fiat for what I was going to buy. Topic locked