i've heard multiple examples of them demanding reverification after time has passed. these guys are so uptight about regulation that it's no surprise. i'd never put money on there just in case they started demanding tax documents and stuff. they ain't getting them from me.
you are right,they're always asking for reverivication for their user for the time being.
it happened because they're a 'legal' exchanger under united kingdow law (from what i heard),
so because of that they're multiple times asking us the user for reverification to prevent any illegal activity
or to track ourself if something goes wrong when we are using our coin/money.
(if everything is based on my observation,doesn't that mean there's no more anonymity?)
PS : it's all from my observation and recent activity from every exchanger.plus global goverment action