Bitcoin Armory- bitcoins not showing up, armory 'offline'

[ausrob]

Hi. i sent a small amount of bitcoin to my armory wallet a few months ago. I have tried to access them now, and armory keeps saying its offline. Bitcoin core is up to date and running in the background, the transaction shows up in the blockchain when i search for it, however armory refuses to go online. i have uninstalled and reinstalled the newest version of armory, it has scanned transaction history fully and proceeds to 'parsing tX hashes', then restarted scanning the transcation history. Any help or info would be appreciated. also sorry if this is in the wrong subforum. thanks.

[PhoenixFire]

And by newest version of Armory, you mean 0.96.4 RC3? If not, upgrade.
We'll probably want to see your logs files too. File > Export Log File, add to pastebin (or a site of your choice) and post the links here, please.

[ausrob]

i was using the old bitcoinarmory.com site, version 0.96.3.  my mistake.
https://pastebin.com/xQpzgEtr is the log files.
sorry i am not the most tech-savvy. please let me know if you need anything else. cheers

[droark]

Make sure Core is fully synced and running, shut down Armory, and check the task manager for an instance of ArmoryDB. Chances are there's an old version running. If so, kill it and then restart Armory. This should get you connected.