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October 15, 2017, 05:04:45 AM |
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my device screecn broken then i change device and forgot about what i to do that day after 4 day i log in my account then it say invalid login so i did recovery its password then i login sucessfull but befor 4 day my account withdrawal on unknow address so i make ticket on poloniex they say ..... Dear vipinverma,
We have locked your Poloniex account and have reasons to believe your email address is compromised, please change its password and enable 2FA security on your email provider immediately, the attacker may be able to see this and try to lock you out - please act fast.
In addition to this, please make sure that there are no remote assistance software enabled on your computer like Team Viewer or VNC.
Once your email account is secured reply to this message and we will proceed.
Sincerely, Poloniex Support Team after that my account locked and not reply what i to do now?
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