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Author Topic: How will bitcoin go mainstream with payments malingering for days?  (Read 1068 times)
gcgipson (OP)
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June 08, 2013, 05:17:03 PM
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I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare.  Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?)  And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo?  Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through.  This would drive the average consumer nuts!
OutCast3k
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June 08, 2013, 05:27:45 PM
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I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare.  Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?)  And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo?  Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through.  This would drive the average consumer nuts!

How much did you try and send? And did you attach a fee? Mind sharing your transaction id?

You can always process and automate payments yourself, using bitcoind.

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cr1776
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June 08, 2013, 05:33:47 PM
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A fee usually helps get the transaction in a black.  As was said above, if you show the transaction, people will be able to give more insight.

I was excited about bitcoin a short while ago, but with my bitcoin payments still unprocessed (unconfirmed transactions) I think bitcoin will be a customer service nightmare.  Sure, I could take on a bitcoin payment processor that gives the bitcoins immediately, like bitpay, but then you're dealing with a middle man all over again (PayPal 2.0?)  And what if I have a business model that relies on giving payments back to the customer?What am I going to tell my customer, who's payment is in limbo?  Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through.  This would drive the average consumer nuts!
mirage
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June 08, 2013, 06:37:40 PM
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Even with a transaction fee, there is no way to know if your payment will take 1 hour or 2 days to go through.  This would drive the average consumer nuts!

You are right, that's why I just don't see this hitting the mainstream where people are purchasing stuff from the regular stores.
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June 08, 2013, 08:41:29 PM
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but then you're dealing with a middle man all over again (PayPal 2.0?) 

You raise a good point there.  With BTC though there are less restrictions than a bank account, but a paypal clone would be a nightmare to use.
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