Electrum-3.0.1 does not open - Windows 10

[Vittalev]

Hello everyone,
I have just installed the new Electrum wallet (3.0.1), but when I double click the icon on my desktop nothing happens.
I have tried to reinstall it, but it still does not open.

Any advice?

[Abdussamad]

find your wallet file and rename it to something else. then run electrum and restore your wallet from seed:

location of wallet file: http://docs.electrum.org/en/latest/faq.html#where-is-my-wallet-file-located

[Vittalev]

find your wallet file and rename it to something else. then run electrum and restore your wallet from seed:

location of wallet file: http://docs.electrum.org/en/latest/faq.html#where-is-my-wallet-file-located

Hello, it's not possible to restore from seed because the program does not even open.

[Vittalev]

I have downloaded the portable version into a pendrive and it's working.
Still, I have read the portable version is less secure, so I would be very happy if I could keep using the Windows Installer version.

[HCP]

It sounds like you might have some weird permissions error...

Also, does you windows "username" use "non latin" characters? ie special characters with accents like õ ÿ û, cyrillic, or asian characters etc?... It's possible that the app is struggling to find the Electrum data directory in your "C:\Users\YOURUSERNAME\AppData\Roaming\Electrum" folder if "YOURUSERNAME" has "non latin" characters...

[Vittalev]

It sounds like you might have some weird permissions error...

Also, does you windows "username" use "non latin" characters? ie special characters with accents like õ ÿ û, cyrillic, or asian characters etc?... It's possible that the app is struggling to find the Electrum data directory in your "C:\Users\YOURUSERNAME\AppData\Roaming\Electrum" folder if "YOURUSERNAME" has "non latin" characters...

No, it does not have any special characters. It was working normally until version 3.0.0, it started not to open when I installed the 3.0.1 version.

EDIT:
Just deleted the "C:\Users\YOURUSERNAME\AppData\Roaming\Electrum" folder and installed the 2.9.3 version - the folder was created again and worked just fine.
Tried to repeat the process for the 3.0.1 version but it didn't work - For some reason the 3.0.1 version is not creating the Electrum folder at "C:\Users\YOURUSERNAME\AppData\Roaming\"

[NghiaSE]

If you run Electrum 3.0.1.exe and nothing happens (no window shows up)

First, kill all Electrum instances (using Task Manager or from Command Line, type:     taskkill /f /im Electrum*

Second, backup your wallet from (%appdata%\Electrum\wallets)

Third, delete the whole directory tree %appdata%\Electrum

Finally, run Electrum again / restore wallet

Good luck,
~Nghĩa

[HCP]

Tried to repeat the process for the 3.0.1 version but it didn't work - For some reason the 3.0.1 version is not creating the Electrum folder at "C:\Users\YOURUSERNAME\AppData\Roaming\"

Like I said... sounds like a weird permissions problem... where Electrum is not able to create the folder... possibly the Windows UAC stuff somehow preventing it from writing to that directory? Did you try right clicking Electrum and selecting "Run as Administrator"?

[Vittalev]

Yes, I just tried to install the new 3.0.2 version by clicking "Run as Administrator", but it didn't work either.
I guess it must indeed be something related with my machine since no one else seems to be reporting this situation.
I'm running the portable version on a pendrive that I will be using just for that, always plugged only on my personal computer, so I think it will be as safe as using the Windows Installer version.
Thanks everyone for the help

[Lupanx]

I'm getting the same problem, Electrum 3.0.2 on Windows 10.
After installation it does not open. I tried deleting the C:\Users\YOURUSERNAME\AppData\Roaming\Electrum and starting it again, what happens is that the Electrum folder is recreated with some files inside, but the wallet itself does not open.
Please help,
thanks

[BitMaxz]

If you have antivirus open better to off them first and try to disable your firewall before you start installing electrum again and maybe there is something preventing installing your electrum..
It could be antivirus or the firewall .. This is happening to me but in other software when installing they are letting installing the software but when opening nothings happen checking the appdata but there is no files inside the folder directory so disabling antivirus and disable the firewall that i think can fix this because its work mine..

[simitar540]

Hi folk,

have installed version 3.02 windows installer over previous version 2.9.3 on windows 8.1. All went well until I run it. No reaction, no interface, nothing! What now?

This cant be true! How to get back to my coins? How do i can reinstall the older previous version 2.9.3?

No assistance from the developer? As I can see Im not alone on this. 

[HCP]

V3 doesn't play nicely with Windows 7/8 and earlier...

Note: Some old versions of Windows might need to install the KB2999226 Windows update.

If that doesn't work... you can always downgrade back to v2.9.3 here: https://download.electrum.org/2.9.3/

or update to Windows 10

[fmoleiro]

How come there isn't a solution yet for 3.0.1 & 3.0.2 electrum issues for windows 10 users? This topic here is almost one month old! I'm getting stressed. The safest/fastest bitcoin wallet suddenly does not open anymore. And worse: the 2.9.3 now takes about 15 minutes to open.... and it crashes a lot.

Come on, guys. Help us please in a hurry. A new electrum version is highly necessary

Windows 10 Pro x64

[fmoleiro]

Well, well... apparently electrum and windows 10 does not get along very well for a long time.....

https://bitcointalk.org/index.php?topic=1821347.0

Too bad. Used to love ya, electrum. Goodbye