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Author Topic: Bittrex veri.  (Read 193 times)
Gambino19 (OP)
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November 18, 2017, 09:40:26 PM
 #1

Hey, its me again. 7 days since i sent a ticket to the bittrex support. (My browser autofilled fake data into the user information). What can i do in this situation? Should i send them id/passport and selfie? Or go on with the loss? Its worth trying, I know that. But id like to know if this will be treated as a name missmatch, of a false user information which will cause a permanent ban on my account, or they will never respond to my ticket.
Im from europe, so I think that im in a better situation than people from the 3 world countries.
Thanks in advance
richardsNY
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November 18, 2017, 10:18:11 PM
 #2

Your browser auto filled fake data in the verification form? Do you understand that it's quite difficult for any person to take your words for granted? People are known to walk themselves through the first verification level with false information, so it will definitely not play out in your advantage, even if you actually made a real mistake. The only thing you can do is waiting for Bittrex to actually take the effort to answer your tickets. In most cases, people in your situation will have a hard time convincing Bittrex that you didn't try to rig them -- patience is all you need for now.
LeGaulois
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November 18, 2017, 11:00:29 PM
 #3

Hey, its me again. 7 days since i sent a ticket to the bittrex support. (My browser autofilled fake data into the user information). What can i do in this situation? Should i send them id/passport and selfie? Or go on with the loss? Its worth trying, I know that. But id like to know if this will be treated as a name missmatch, of a false user information which will cause a permanent ban on my account, or they will never respond to my ticket.
Im from europe, so I think that im in a better situation than people from the 3 world countries.
Thanks in advance

To be honest you have a very small change to get your problem resolved, near to zero. Don't bother to send them ID card/ password or a selfie. As the name won't match they will never accept it. And to be a citizen from the great Urope is not going to help in this case.
If I were you, I would create another account, full verify it with all what they usually ask and stick with it But it may be a good idea to try to contact them on Slack and explain your problem before, just in case.

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LeGaulois
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November 19, 2017, 02:34:55 PM
 #4

Bittrex does allow multiple accounts but after checking their FAQ I see that both need to be verified and you need to submit a ticket to tell them about it. But as you are not able to verify your first one then I don't think I have given you the best advice, sorry.

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