My withdrawal still hasn't shown up in my bank after almost a month since it was marked "completed"... definitely abnormal. Any other victims here with big withdrawal lost? If there are a lot of people, we should join forces and bring up a class action against CEX.io
Also, other victims, please fill out these complaint forms to the FBI and CFPB.
https://complaint.ic3.gov/default.aspx? https://www.consumerfinance.gov/complaint/getting-started/I am sure if enough people voice out, the relevant authorities will investigate the matters.
There are currently temporary issues with transaction processing on the side of our payment providers, and we kindly ask for an apology on the matter. You can be sure that you will receive your money as we are currently doing everything possible to resolve all the issues. Asking you for patience should not be a possible solution. Still, there is not much we can do at the stage. Your funds will not get lost and will reach the destination. For now, please let us resolve all our issues.
