Urgent- 2 Bit Coin Reward- Need help with Acronis Backup

[j05h]

Not Bitcoin related but I thought this was the best place to ask for help and offer a Bitcoin reward.
I will pay 2 Bitcoins to any kind soul who can help me figure this out in the next 2 hours.

I'm trying to recover from an Acronis online incremental backup.   Its a 800+ MB folder with over 2000 files.  Acronis says its gonna take 5 days!  Ive been talking to Acronis Tech support all day.  They've said it should take 2-4 hours.  Now its crunch time, and I'm desperate.

[oscurito23]

Hello

There is an option to limit the use of CPU and bandwidth.

Maybe you have a restriction there.

Try editing.

regards

[j05h]

Its been running for 12 hours, is stuck on 44%.  Has over 500 MB and 1000 files in the folder its recovering to.

Its now stuck on one text file, getting an error consistently every 5-7 minutes for the last 2 hours:
"The operation was interrupted due to a problem with network connection to the required file"

Theres more but the tech support guy Ive been talking to for the last 3 hours is in there now, so dont want to interrupt him.

I'll reward helpful suggestions, if it leads me to recovering my files.

[oscurito23]

1) Please try disabling SSL encryption:

Click Start -> Run and type in regedit to open Windows Registry Editor;

Browse to:

- Windows 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Encryption\Server
-Windows 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis\Encryption\Server

Rename the Server subkey to Server1.

2) Please reduce the network connection speed in Default backup options (Default backup and recovery options -> Default backup options -> Backup performance)

This option is available when a location on the network (network share, managed vault or an FTP/SFTP server) is selected as the backup destination.

The option defines the amount of network connection bandwidth allocated for transferring the backup data. By default the speed is set to maximum, i.e. the software uses all the network bandwidth it can get when transferring the backup data. Use this option to reserve a part of the network bandwidth to other network activities.

You can learn more about this option is User Guide for Acronis Backup & Recovery 10 Advanced Server in the chapter 3.4.1.9.


We have just officially updated our Acronis Backup & Recovery line of products to the new build under the number of 11345. It's more than just an ordinary patch - when working on this update we focused on bringing in new features while another team worked on patching the issues reported to us by our Customers. For more information on the improvements we've introduced in this build you can refer to this page. I also want to mention that our QA team has been a huge part in making sure the quality of this release is top-notch and this build is another step forward in terms of product quality and stability. Our Customers' issues and feedback were the main focus of the whole team and even though some of the fixes were scheduled for further product updates, this particular release came up as a very solid and reliable piece of software we're feeling very optimistic about.   Please log in to your account on our web site to download the installation file. You can learn more on how to download the latest build here.

You may want to update the build, I am not certain if the issue is addressed in the new build at this point, however it is generally a good idea to be up to date.

[j05h]

when was the last time you made a backup to it?  you could try making a update to your online backup first like adding a small txt file or jpg and then attempt download it again may could allow you download the whole thing without error.

Its updated every day, usually around 1 gig.  That takes 4 hours or so.  My upload speed is much slower than my download speed.  I understood that restoring from an incremental backup would take a little longer.  But thought I could get by not having a local backup.