Kraken buy delays

[Hald_ane]

Hi,

I wanted to take the chance of a dip in price to buy a bit more bitcoin; unfortunately Kraken has been slow and not processing my buy order in the last hours: I wait since early this morning, tried to cancel my first order and process a new one but this has had no effect.

Did you guys have had any similar issues ? or recommendations ? shall I just wait or submit another order with a higher max value ? Will submitting a max price higher than the current offered price change the processing order so that my order goes faster ?

[LeGaulois]

If you place an order at the current rate you shouldn't have a problem to get your order filled in the same minute. But if the rate is at 4500$ and you place an order to buy at 4400$ your order won't be filled asap, it will only when the rate will be 4400$. To make it simple: will you sell your bitcoin for 4000$ while the rate is at 4500$? Surely not.

[Hald_ane]

Thanks for the reply. I did set the max price to the market price though;

Just cancelled the order for the 4th or 5th time and now it worked. Too bad I lost quite a few €s in the process as the price was way lower when I first tried this morning.
In general there were quite a few errors on the website, also had to submit orders several times etc. too bad. Doesn't seem as reliable as I thought.
I'll try to look for alternative exchange sites, if you guys have recommendations I'd be glad.

[LeGaulois]

Maybe it was due to their new decimal limitation? As it started to take place on 5 or 6 September. They sent emails to explain about it. But I do admit it happened multiple time with me before. Kraken is still the more convenient for me so I keep using it :/

[Kraken-Septimus]

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