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Author Topic: 2FA help please!  (Read 110 times)
btcwish1 (OP)
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January 12, 2018, 09:49:02 AM
 #1

Dear all,

I am using the stand alone exe for electrum wallet.   I set it up and enabled the 2FA. But i forgot to take backup of the qr code.  I still have my phone.

But I prefer to take backup of the qr code so that in case I loose my phone, I can set it up in new phone.  I checked every where in the UI but can't any where to either disable/enable or get more info about 2FA.

Can you please advise what can be done.  Many Thanks
ThomasV
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January 12, 2018, 10:02:01 AM
 #2

you can restore your wallet from seed, and request a new Google Authenticator code during the restore process.

Electrum: the convenience of a web wallet, without the risks
btcwish1 (OP)
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January 12, 2018, 10:08:12 AM
 #3

you can restore your wallet from seed, and request a new Google Authenticator code during the restore process.

Thanks for your reply. How exactly I can restore? because when I click the exe, it opens the console and ask me to enter password which I do and it just opens up my wallet?  thanks
Lucius
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January 12, 2018, 11:17:38 AM
 #4

you can restore your wallet from seed, and request a new Google Authenticator code during the restore process.

Thanks for your reply. How exactly I can restore? because when I click the exe, it opens the console and ask me to enter password which I do and it just opens up my wallet?  thanks

When wallet is open then you need to click on File-New/Restore option,select option that you have a seed and that you want to create 2FA wallet.You have option to disable 2FA or keep it/in this case you need to choose option I don't have my Google Authenticator code so you can restore them.

This should solve your problem with 2FA,but be careful and keep your seed on safe place-it is only thing that can restore your wallet even if you lose your phone/2FA.


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