Hi All. New here. Help needed! I had BTC prior to the fork in Blockchain Wallet. I was pleased to see I therefore got BCH. However at the time Blockchain didn't have a BCH wallet, rather you could just see your balance under Settings-General. Anyway, for security reasons I moved half of my BTC over to Trezor. I checked and saw BCH still showing normally on Blockchain (I even converted a small part of it into BTC too). All the time the BCH balance was there. Then Blockchain announced it was supporting a BCH wallet. The website layout changed and my BCH balance went to 0.00. I've contacted them but so far they haven't offered a solution. Has anyone else had this issue?
Can you post the address(es) the bch should be held in? Without that we can do nothing to help.
You may just have to take your bch out in the same way as you did last time. Maybe they thought you'd already spent it or wanted it somewhere else.