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Author Topic: Kraken offline??  (Read 126 times)
francismarques (OP)
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January 12, 2018, 12:41:37 PM
 #1

Boa tarde!

Desde ontem que o Kraken está em manutenção. Será que existe algum problema, ou risco de ficar-mos sem os nossos bitcoins?
Eles informaram que estariam em manutenção durante mais ou menos 2 horas, mas já passaram mais de 24 h.
Alguem sabe de alguma coisa?

Obrigada!
Voice-Of-Reason
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January 12, 2018, 12:46:33 PM
 #2

Podes acompanhar o estado da cena aqui:

https://status.kraken.com/

Está a demorar mais do que é aceitável sim, mas não vejo motivos de preocupação...
francismarques (OP)
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January 12, 2018, 12:50:06 PM
 #3

Muito obrigada pela informação. Agora já me sinto um pouco mais descansada. Smiley
Pioneer2
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January 13, 2018, 12:09:38 AM
 #4

É uma manutenção "normal", mas envolve grandes mudanças na plataforma que precisam de testes rigorosos antes de relançar o sistema no ar. O foco desse update é corrigir muito dos problemas que vem ocorrendo durante o congestionamento da rede e a tendência é que o sistema rode melhor depois do update, o que aparentemente vai ser melhor pra todos. =)

Essas horas muita gente se preocupa com os fundos das carteiras, mas vale reforçar que uma manutenção do sistema não muda e nem arrisca em nada os fundos do exchange. Além disso, o Kraken é considerado uma das plataformas mais seguras e confiáveis para se manter fundos.
linelson
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January 13, 2018, 05:07:53 PM
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É uma manutenção "normal", mas envolve grandes mudanças na plataforma que precisam de testes rigorosos antes de relançar o sistema no ar. O foco desse update é corrigir muito dos problemas que vem ocorrendo durante o congestionamento da rede e a tendência é que o sistema rode melhor depois do update, o que aparentemente vai ser melhor pra todos. =)

Essas horas muita gente se preocupa com os fundos das carteiras, mas vale reforçar que uma manutenção do sistema não muda e nem arrisca em nada os fundos do exchange. Além disso, o Kraken é considerado uma das plataformas mais seguras e confiáveis para se manter fundos.

Demorou mas está de volta.

Engraçado que no Chrome ainda não  consigo acessar, já no Opera sim.
TheMateus
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January 14, 2018, 06:09:07 AM
 #6

Essa demora deve ser manutenção. Vai ver pode ter ligação com o recente problema na electrum. Mas, como já voltou não há com o que se preocupar.

Guerrix
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January 15, 2018, 12:41:42 AM
 #7

Greetings,

The Kraken website and trading is now back online, following the recent scheduled downtime necessary to upgrade our infrastructure. All client funds are safe and secure. Please take note of some important information below:

Trading

All orders have been cancelled prior to trading resuming
Trading pairs launched with no orders on the books
All funds in previously open orders have been returned to your available balance
Margin positions will remain open
Margin liquidations will be paused for at least 48 hours
Creation of new margin positions is disabled for at least 48 hours
Caution: Clients should be extremely careful with market orders and double-check limit order prices in an illiquid market
Funding

Withdrawals are now disabled and will remain disabled for a minimum of 12 hours (during this time we will be monitoring the new system for anomalies)
For fiat or crypto deposits (initiated before, during or following the downtime) please allow a minimum of 2 additional business days for funds to be credited
Fees

All unleveraged trades will be charged zero fees until January 31, 2018 (UTC)
Margin position open and rollover fees are reduced to 0.005% until January 31, 2018 (UTC)
New Accounts and Tier Upgrades

Verifications of new accounts will be delayed and are our lowest priority
Tier upgrades of existing accounts have priority above new accounts
Note: If you are applying for a Tier 4 account or need help with OTC, please indicate this in your support request
Questions and/or Bug Bounty

Please get help or report detected bugs by submitting a request at https://support.kraken.com
We apologize for the uncertainty our downtime has caused. The scheduled downtime was to replace our old trading engine with a brand new trading engine - an improvement that customers have long asked for and that we have long been working hard on. We still have some more work to do before the new trading engine is as good as we want it to be, but this week’s replacement was an important first step to having a better trading experience. Our system is replicated in development, where all tests passed. However when the new engine was moved to the production environment, regression tests picked up a condition that proved quite difficult to track down. Further insight into the downtime and a description of actions we plan to take in order to improve the client experience will be provided via a retrospective Kraken blog post, to be published in the coming days.

With trading now resumed, the engine’s performance is being closely monitored. The site will come down if needed, which may occur with little to no notice. Please continue to refer to https://status.kraken.com for real-time updates and important announcements over the next few days.

Lastly, in appreciation for your loyalty to Kraken, we are activating zero fee trading for all clients (across non-margin trades) starting now and lasting through the end of this month.

Thank you,
The Kraken Team


********************
+++++ For rent +++++
********************
francismarques (OP)
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January 15, 2018, 10:53:44 AM
 #8

muito obrigada a todos pelas explicações.  Smiley
linelson
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January 15, 2018, 11:21:59 PM
 #9

Greetings,

The Kraken website and trading is now back online, following the recent scheduled downtime necessary to upgrade our infrastructure. All client funds are safe and secure. Please take note of some important information below:

Trading

All orders have been cancelled prior to trading resuming
Trading pairs launched with no orders on the books
All funds in previously open orders have been returned to your available balance
Margin positions will remain open
Margin liquidations will be paused for at least 48 hours
Creation of new margin positions is disabled for at least 48 hours
Caution: Clients should be extremely careful with market orders and double-check limit order prices in an illiquid market
Funding

Withdrawals are now disabled and will remain disabled for a minimum of 12 hours (during this time we will be monitoring the new system for anomalies)
For fiat or crypto deposits (initiated before, during or following the downtime) please allow a minimum of 2 additional business days for funds to be credited
Fees

All unleveraged trades will be charged zero fees until January 31, 2018 (UTC)
Margin position open and rollover fees are reduced to 0.005% until January 31, 2018 (UTC)
New Accounts and Tier Upgrades

Verifications of new accounts will be delayed and are our lowest priority
Tier upgrades of existing accounts have priority above new accounts
Note: If you are applying for a Tier 4 account or need help with OTC, please indicate this in your support request
Questions and/or Bug Bounty

Please get help or report detected bugs by submitting a request at https://support.kraken.com
We apologize for the uncertainty our downtime has caused. The scheduled downtime was to replace our old trading engine with a brand new trading engine - an improvement that customers have long asked for and that we have long been working hard on. We still have some more work to do before the new trading engine is as good as we want it to be, but this week’s replacement was an important first step to having a better trading experience. Our system is replicated in development, where all tests passed. However when the new engine was moved to the production environment, regression tests picked up a condition that proved quite difficult to track down. Further insight into the downtime and a description of actions we plan to take in order to improve the client experience will be provided via a retrospective Kraken blog post, to be published in the coming days.

With trading now resumed, the engine’s performance is being closely monitored. The site will come down if needed, which may occur with little to no notice. Please continue to refer to https://status.kraken.com for real-time updates and important announcements over the next few days.

Lastly, in appreciation for your loyalty to Kraken, we are activating zero fee trading for all clients (across non-margin trades) starting now and lasting through the end of this month.

Thank you,
The Kraken Team



Os saques já voltaram. Fiz um depósito hoje e creditou em tempo recorde, pelo jeito melhoraram as coisas.

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