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Question: WHAT CAN I DO TO HAVE MY BITCOIN BACK?
PAY A NEW FEE (HOW?) - 0 (0%)
WAITING - 2 (100%)
Total Voters: 2

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Author Topic: TRANSACTION COMPLETED BUT BITCOIN NEVER CREDITED ON GDAX-COINBASE HELP ME!!!  (Read 89 times)
giuseppescozza (OP)
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January 04, 2018, 07:22:23 AM
 #1

HI EVERYONE,
I'M A NEWBIE ON THIS FORUM

ON DEC 29th I SENT 1.15206721 BITCOIN FROM BITTREX TO GDAX (I've done it before several times) BUT BITCOIN NEVER ARRIVED ON MY GDAX ACCOUNT
•   Address: 17Dnzz8GarJRFqBbMwm5DGSjAoAiE3hrdv
•   TxId: 41e4f86b794e0fdbb4adaaa766995fe5ef157dedd0861a1e466b3ba04826adc3

THE ADDRESS IS CORRECT, I SENT TO THAT ADDRESS OTHER 0,01 BTC YESTERDAY AND IT WORKED NORMALLY

WHAT CAN I DO NOW? I CONTACTED COINBASE (GDAX) 1 WEEK AGO BUT THEY DON'T ANSWER

IT CAN HAPPENS TO EVERYONE SO PLEASE HELP ME OUT (IS ABOUT 15.000$)

I'M WILLING TO PAY A FEE TO SOMEONE CAN HELP ME


HCP
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January 04, 2018, 09:22:43 AM
 #2

Firstly, turn your CAPSLOCK off... there is no need to type in all CAPS. Thanks.

Secondly, the ONLY people who can help you are Coinbase/GDAX support. The transaction has been confirmed, the bitcoin arrived to that address and have subsequently been "spent" (most likely aggregated into a holding address by Coinbase/GDAX).

No one here can really offer any more information than you already have. Log a ticket with Coinbase and wait... unfortunately, their support seems to be somewhat slow based on all the comments on here about them taking several days/weeks to answer support tickets. Undecided

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giuseppescozza (OP)
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January 04, 2018, 02:44:13 PM
 #3

thx for  the quick reply,
so I just have to wait, it's a bit frustrating...

PS sorry for the CAPSLOCK  Tongue
bob123
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January 04, 2018, 03:42:38 PM
 #4

so I just have to wait, it's a bit frustrating...

As HCP already mentioned your transaction has been confirmed on the network.
You can check the TX status in a block explorer (e.g. blocktrail).

Your transaction got confirmed at Friday, December 29th 2017, 19:54:45.
It should have been usable on your GDAX account after ~6 confirmations (about 6 days ago). If it still didn't show up make sure you used the right address and contact their support (https://support.gdax.com/).
They are the only one able to help you.

giuseppescozza (OP)
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January 05, 2018, 12:35:50 PM
 #5

Thx,
I'm sure the address is correct cause I used it few days ago and it worked
I also contacted unsuccesfully coinbase  Cry
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