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Author Topic: Help! Problem Electrum! 0 balance after seed!Ready to pay who help!!!  (Read 168 times)
Elchaninov (OP)
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January 11, 2018, 09:13:03 PM
 #1

Good day.
Need real help from geniuses. I am not a complete layman, long in the crypt. But I meet this problem for the first time. I am ready to reward and pay who really help to get the BTC out. All the simple and known methods I tried.
In December, was create a new Electrum wallet (already used it several times before), saved 12 seed words with a QR code by print screan, did two factor authentication (it is a big problem now), send BTC there, left for a couple of months .
Decided to pull out, enter the address of the departure - asks 2FA. I lost my phone, I do not have it. Okay, I think, it does not matter. Restore without 2FA on Seed.
Restore - 0 Balance. Cold sweat. What the hell ... there is a saved wallet.dat. Restore - everything is ok. Can see a balance and wallet……And so on a circle ...
In Total:
- there is BTC in Electrum. There is access to it. I can watch, see, but I can not get them out, since I have lost 2fa
- There are 12 seed phrases - but it is restored with 0 balance and with other addresses (I tried it in different ways, including QR code). By the way, I tried to restore the wallet by QR on blockchain.info - the seed is not actually written. At the same time, I can not double-check - it is not available in Electrum
- there is a file wallet.dat - I can restore it on my device on any device, but what's the point) to look at the balance?
- there is access to the keys, both private and public, but the same crap - writes that there are no such, also not valid
- I tried to register something through the console but wrote that it was a mistake. SyntaxError: invalid syntax
- The only success, I was able to add the address (not the purse, namely the one on which btc lies in the address column Electrum) to blockchain.info and now I can look at my balance in the view mode. In order to translate btc from blockchain.info - requests a private key (I insert the one with the qr code via the right key on the address btc in the electrum) - also not valid.
In general, straight some trouble.
I see, I look, I can climb magic, but I can not get it out. Straight sheet
In general, i need real help from connoisseurs and geniuses.
I'm willing to reward and pay BTC those who solve the problem generously, there must be a solution - and not such ones.
IN GENERAL FROM ME BTC - I need help.
Ready for any means of communication, up to a meeting!!!
Thank you in advance. Please help me!!!
pooya87
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January 12, 2018, 04:33:11 AM
 #2

if you don't have the "correct" seed then there is nothing anybody can do for you. and the seed you say you saved is either for your real wallet which should work and it should generate the same addresses for you (balance may take a while to show up) or it is for another wallet like a test wallet you may have created and it will generate different addresses for you!

that QR code you saved, try scanning it with your phone (install Barcode scanner) and see what it says.

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HCP
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January 13, 2018, 07:00:11 AM
 #3

...
In December, was create a new Electrum wallet (already used it several times before), saved 12 seed words with a QR code by print screan, did two factor authentication (it is a big problem now), send BTC there, left for a couple of months .
...
I'm confused by you saying "(already used it several times before)"... So you have previously had an Electrum wallet?... and then created a new 2FA wallet and put money in 2FA wallet? Huh

If so, I'm wondering if the 12 word seed you have found is for an old wallet... and NOT the 2FA wallet.

When you enter the 12 word seed during wallet creation, does it come up with "seed type: [2fa]" or does it say "seed type: [standard]"? Huh

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Spendulus
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January 13, 2018, 08:01:25 AM
 #4

Good day.
Need real help from geniuses. I am not a complete layman, long in the crypt. But I meet this problem for the first time. I am ready to reward and pay who really help to get the BTC out. All the simple and known methods I tried.
In December, was create a new Electrum wallet (already used it several times before), saved 12 seed words with a QR code by print screan, did two factor authentication (it is a big problem now), send BTC there, left for a couple of months .
Decided to pull out, enter the address of the departure - asks 2FA. I lost my phone, I do not have it. Okay, I think, it does not matter. Restore without 2FA on Seed......

Can you fix the problem right at this point?

There are procedures for re establishing 2FA after you lose a phone or replace a phone. Both for Google Authenticator and Authy. However Electrum uses "Trusted Coin."

http://docs.electrum.org/en/latest/2fa.html

https://api.trustedcoin.com/#/electrum-help

This says "What happens if I lose my cell phone?
If you lose your cell phone your only option is to restore your wallet from it's seed phrase. During the restore process you will be given the option to either (1) disable 2FA or (2) provision a new 2nd factor device."

Do (2), then let's see where things are at.
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