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Author Topic: Baikal Giant-B and their customer service issues.  (Read 147 times)
powerhouse 465 (OP)
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January 20, 2018, 11:13:24 PM
 #1

Has anyone here ordered the first wave of Baikal's Giant-B solo? I ordered 6 units and wired them the money. I'm sure I wasn't scammed considering I cross referenced the address on the forums. They also sent me an email confirming my address. It seems a third party group buy has already gotten their equipment. I have emailed and skyped Baikal with no avail. Any ideas guys?
Marvell2
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January 20, 2018, 11:30:04 PM
 #2

they ship a few days after they confirm address
powerhouse 465 (OP)
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January 20, 2018, 11:40:52 PM
 #3

Do they provide tracking? I assume I have to pay customs fees either COD or at the port of entry. How would I know if it has entered the country? I am in the US.
CryptoWatcher420
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January 21, 2018, 12:03:44 AM
 #4

Do they provide tracking? I assume I have to pay customs fees either COD or at the port of entry. How would I know if it has entered the country? I am in the US.

they should tell you which carrier apon giving you the tracking number, once it hits the US it should say on the tracking info, once then you have to call the carrier and have your tracking number ready and a creditcard

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powerhouse 465 (OP)
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January 21, 2018, 01:55:59 AM
 #5

Thanks guys. It's been about 11 days since I got the email to confirm my address and I haven't received a tracking number yet. Should I be concerned?
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January 21, 2018, 02:58:04 AM
 #6

shipping can be inconsistent with baikal.

rest assured if you paid the right baikal your kit will come soon

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