Bitstamp - How to get Support? Not answering

[jansvensen]

Hi everyone,
i am - as i am sure others are as well - trying to reach out to Bitstamp for more than a week now. No answers any way. Is there anyone who can help?
Cheers,
Sven

[jhenfelipe]

If you reached them by sending a support ticket and still not getting a response, visit their unofficial sub reddit page. You could post a topic on Bitstamp sub or send a PM to Bitstamp-Domen. This is the easiest way I know to get a response from Bitstamp.

[alyssa85]

There is a Bitstamp employee on reddit called Bitstamp-Lucas:

https://www.reddit.com/user/Bitstamp-Lucas

Make an account on reddit and then send him a private message, detailing your problem and listing your ticket number. (see the link on the right hand side of his profile which says "send a private message")