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Author Topic: Lost history of my wallet  (Read 127 times)
Gramota (OP)
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January 29, 2018, 03:24:22 PM
 #1

Hello everybody.

Unfortunately, after updating the program to version 3.0.5, I do not see the history of my transactions.

All would be fine, but after buying a new phone, I had to reinstall Google authentication, so now, in order to go to Binance, I need to reset 2FA authentication. To do this, I need a deposit number, which is only in the history of my wallet.

Communication with the server is.
blocktrail.com confirms the translations. But the address list does not contain the one for which the funds were received.

I apologize for my English. And I hope for the help of more competent people.
xdrpx
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January 29, 2018, 04:41:38 PM
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Hello everybody.

Unfortunately, after updating the program to version 3.0.5, I do not see the history of my transactions.

- That's odd, but don't worry. Would it be possible for you to take a backup of your current electrum "<yourwalletname>.dat" file from the electrum app-data folder, and then create a new wallet by going to File > New. This time while creating a wallet, restore from your wallet's seed. This should get electrum to synchronize the transactions once again. Have you tried this already and if so what was the outcome? Also, one more question - Did you write down the Binance's deposit number in the transaction's description area and now you can't see this? If this is the case do you have an text or csv export / backup of the Electrum history?

Quote
All would be fine, but after buying a new phone, I had to reinstall Google authentication, so now, in order to go to Binance, I need to reset 2FA authentication. To do this, I need a deposit number, which is only in the history of my wallet.

- I'm not so sure how binance's 2FA recovery works. Did they give you backup codes to save or download once you linked your 2FA with Google Authenticator? If probably you are able to find these backup codes you could probably use them. An example:



If this isn't their way to recover the codes currently, then does the "deposit number" here mean a transaction ID or an address on which your Binance transaction happened that also exists on your electrum's transaction history? Also do you recall the transaction amount and address for which your Binance deposit number is associated with?

Quote
Communication with the server is.
blocktrail.com confirms the translations. But the address list does not contain the one for which the funds were received.

- Was your Electrum able to connect to an Electrum server with the 'Green' icon displayed towards the bottom right? If not, you need to try manually selecting a server from the list and then let electrum finish the synchornization.
Gramota (OP)
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January 29, 2018, 05:24:30 PM
 #3

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This time while creating a wallet, restore from your wallet's seed.

Yes. I tried (not once). Nothing changed.

Quote
Did you write down the Binance's deposit number in the transaction's description area and now you can't see this? If this is the case do you have an text or csv export / backup of the Electrum history?

No, I did not write down the deposit number. And did not create backup copies of Electrum. (I created the wallet a month ago and after carrying out two transactions I did not visit it anymore. Up to this day)

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Did they give you backup codes

Yes. But I did not keep it. (Reckless act)

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If this isn't their way to recover the codes currently, then does the "deposit number" here mean a transaction ID or an address on which your Binance transaction happened that also exists on your electrum's transaction history? Also do you recall the transaction amount and address for which your Binance deposit number is associated with?

Yes. Transaction Amount: 0.01032799
Wallet key: 16oi4VTqenuJSQzqaPceXfY5UPbHM1YcPv

Binance say:
"How to find your deposit address:

You can find it from withdrawal records in other exchanges account or transaction records in your wallet".

I am concerned about the absence of this particular purse number in the address book.

Quote
Was your Electrum able to connect to an Electrum server with the 'Green'

Yes. It was green. (I tried switching the server manually - nothing has changed)

Many thanks for your detailed response.



xdrpx
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January 29, 2018, 06:22:01 PM
 #4

Thanks for clarifying that. I may be wrong, but I'll attempt to clarify from you further. I've just gone through this guide here: https://support.binance.com/hc/en-us/articles/115003585911-How-to-reset-Google-2FA

Since you're aware of the Address through which you sent your Bitcoins from electrum to a deposit address in Binance would this be right?

1) Your Electrum address- 16oi4VTqenuJSQzqaPceXfY5UPbHM1YcPv
2) Your transaction history which shows only 1 transaction ID with a payment made to 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s address which I'm assuming is Binance's Bitcoin deposit address.
3) Since Binance in the image below says to find the depositing address from the wallet or exchange that you've made the transaction, wouldn't 1NDyJtNTjmwk5xPNhjgAMu4HDHigtobu1s address be the address to which you deposited your funds? I also notice that this address seems to contain a lot of funds and might be an exchange's address (typically Binance's address in this case?). On inputting this address does it fail to take you to the next step?

Also the image below is a bit confusing as it shows BNB address which by this article is an Ethereum BNB asset address (https://support.binance.com/hc/en-us/articles/115000583352-Deposit-BNB-to-Binance).

Reference from that link:
"If User has finished KYC or never depositing coins, please ignore the step. Otherwise, please input latest depositing address for specified coin. Noted that your account will be locked for 2 hours if you inputted wrong address for 3 times."
Gramota (OP)
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January 29, 2018, 06:53:27 PM
 #5

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I also notice that this address seems to contain a lot of funds and might be an exchange's address

Quite right.

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On inputting this address does it fail to take you to the next step?

Fail.

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2 hours if you inputted wrong address for 3 times

Yeah, that's it.

I wrote a technical support letter, maybe I will be able to restore access in a different way. After all, I remember my login and password very well. As well as my email on which I registered.

Once again. Thank you very much for participating.
Abdussamad
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January 29, 2018, 08:12:31 PM
 #6

16oi4VTqenuJSQzqaPceXfY5UPbHM1YcPv

The above is not a 2fa wallet address. 2fa wallet addresses start with 3. Is the above address the one where you received money and were you under the impression that this address belonged to your electrum wallet?
Gramota (OP)
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January 30, 2018, 07:24:50 AM
 #7

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The above is not a 2fa wallet address.

Yes. My wallet dont have 2FA authentication.

The problem is that I need a 2FA code to enter the stock exchange. And in order to reset the 2FA you need a deposit number. Based on the instructions, it should be in the transaction history on my wallet. In the final analysis, as far as I can judge, the outgoing items will be the address of the exchange itself, rather than the deposit. (Although, this is strange). As well as the fact that there is no transaction history.
Gramota (OP)
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January 30, 2018, 07:38:23 AM
 #8

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this address belonged to your electrum wallet?

Yes. He definitely belongs to me. This address appears in the records of localbitcoins.net
The amount and dates also coincide.

I know that the electrum changes the purse addresses for security reasons, but why is there no translation history? (A rhetorical question)
Abdussamad
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February 02, 2018, 09:15:46 AM
 #9

please use the correct terms:

- an address is an address is an address. it is not a purse. it is not a deposit number.

- electrum is a bitcoin wallet not a purse.

- bitcoin transactions are not called translations.

Now if you're not seeing the transaction history then answer the following questions:

- What does it say in the bottom left corner of the electrum window?  Does it display the balance there?

- What color circle icon do you see in the bottom right?

- Does changing servers fix the issue of lack of history on the history tab?

If the transaction history issue is fixed you can view the transaction details by right clicking on the transaction in question and choosing to view details. The deposit address for binance will be visible under the outputs section. Addresses belonging to your wallet are highlighted so the binance address will be the one that is not highlighted

Also FYI if you have emails related to this deposit you can always look up the transaction details on a block explorer. You can rule out the addresses that belong to your wallet by looking them up on the addresses tab.
Spendulus
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February 02, 2018, 11:58:51 AM
 #10

....

I know that the electrum changes the purse addresses for security reasons, but why is there no translation history? (A rhetorical question)
Because electrum uses the seed words to generate a pseudo random sequence, the same seed words will ALWAYS generate the same sequence of public and private keys.

Hence you will see the history contained in the blockchain from those keys.

If you see no history then you don't have not created the same keys, which means the seed word sequence is not the same.

With 2FA it's a bit more complicated but it remains that you do not have the right pseudo random sequence.
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