Account Recovery?

[augiemae2001]

If there any solution to do to recoverd this account?
Untill now friend of mine will not use this account even after a few months past.


https://scontent.fmnl4-3.fna.fbcdn.net/v/t34.0-0/p280x280/27720678_429954920753643_271457189_n.png?_nc_eui2=v1%3AAeG3Zw8_0vKaoKgMRSbFBPryy9MuyTMkFmoHmMXEhlGGDl-ESrfQw1erA03OuM9viIo0kjpToKAiCEH9p_1UjOA0BSpe76AOj9ZfV1zQrG74Vw&oh=fa1fd969ea78b8c560a76c35294d90c9&oe=5A7B741C

[LeGaulois]

I suppose this is the message people get when they're banned? Usually, the bans are permanent here, especially if it's because the members spam, copy paste. Other than that it's difficult to be banned in this forum.
If it's because the account ("of your friend") has been compromised/hacked it is explained here > Recovering hacked accounts or accounts with lost passwords