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Author Topic: Where does money go in exchange cryptopia ?  (Read 122 times)
elkalioby (OP)
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February 15, 2018, 03:59:57 PM
Last edit: February 15, 2018, 04:22:34 PM by elkalioby
 #1

hello everybody ,In recent months, many problems have emerged in the Cryptopia Exchange, the loss of coins during the Withdraw and deposit , There have been a lot of Traders waiting for a response from technical support for weeks, but to no avail, they talk through social networking sites about waiting for a technical support response after 39 working days (How) to wait weeks without controlling your coins in the trading world ? Let's share solutions to get our outstanding funds Or find ways to escalate the matter . Cry


Update : One of the ways of escalation

Cryptopia exchange is a New Zealand registered Financial Services Provider, and is registered with the Financial Dispute Resolution Service: https://fdrs.org.nz/
If you have a ticket that is to do with you losing money in some way because of Cryptopia, you have submitted it more than 2 months ago, and you are not happy with Cryptopia's response to your ticket (for example if Cryptopia hasn't responded to you at all), you can try lodging a complaint with the FDRS. The complaint process is free of charge and is available to most NZ and overseas clients of Cryptopia.


 
elkalioby (OP)
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February 17, 2018, 02:36:52 PM
 #2

This is a conversion I have received https://etherscan.io/tx/0xeafc7e517684ce163622f4e94452e59cb57899f0c224b940d35d378b19590ba3
I did not get into my the transfer on the platform ,because the platform did not support smart contract transfers. I set up a ticket, and now I've tracked the transfer again. The money has gone out of my wallet into another portfolio that belongs to the cryptopia platform.

See the conversion https://prnt.sc/ifx47s
TxHash https://etherscan.io/tx/0xa1fb025b5876beb57c517ba11a2cf7adbd5491a7e206c49028de0bb1061a8b2e
A screen shot from within my account in cryptopia shows that the conversion is not received https://prnt.sc/ifx4ny
i sent Complaint to a Financial Dispute Resolution Service https://fdrs.org.nz/
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