bitcoins lost in space

[Reininger]

I transfered bitcoins from my wallet to my
new valhalla account

the transaction was successfull
but when i checked my valhalla account, ... no money has arrived 
and valhalla support doesnt answer questions.. 

and as usual my valhalla account number has changed in the meanwhile...

if i check the transaction on the blochchain site
everything looks fine...
https://blockchain.info/tx/5aee526f9b6320b6a898c656654a88b7b8fbb71f003619853c7f5118ef8f2cc9

but ... where my money has gone... . ?

thanks for any ideas

reininger, schweiz

[mocacinno]

I see you have a real problem, that's why i didn't report your post... But basically, one of the few rules this forum has is that outside regional subforums, only english posts are allowed.
Either translate this post into english, or move it to your regional subforum. If you post an english translation, i'll see if i can help you out.

[Rahman11]

It's not suitable place for this kind of posting, if you want to know about anything here like cryptocurrency related questions then you can posting by english language, other then you can post this kind of local board on your subforum.

[mocacinno]

I transfered bitcoins from my wallet to my
new valhalla account

the transaction was successfull
but when i checked my valhalla account, ... no money has arrived  
and valhalla support doesnt answer questions..  

and as usual my valhalla account number has changed in the meanwhile...

if i check the transaction on the blochchain site
everything looks fine...
https://blockchain.info/tx/5aee526f9b6320b6a898c656654a88b7b8fbb71f003619853c7f5118ef8f2cc9

but ... where my money has gone... . ?

thanks for any ideas

reininger, schweiz

i see you translated your post, great
As for your problem: if the valhalla deposit addresses were either 1BdynZP1WgugRuicK3bQhpYpKQwCJkxE1H or 1Fq4FDxYKpNz1pVh4f5GhuAfmg5XoaUbjG, there should be no reason why they didn't credit your account.
The transaction was confirmed (like you said).

There are many things that could've gone wrong: either valhalla is a scam, or is experiencing technical difficulty's, or maybe you miscopied the deposit address, or your pc is infected with one of those virusses that change addresses in the clipboard? Is there a way you can find historic deposit addresses within the valhalla interface? (i don't know this service, so i don't know which features they offer).

Anyways, there is no way to cancel or reverse a transaction, especially if it has 2000+ confirmations... So if you sent BTC to the wrong address, you basically lost it... If you've sent to the correct address, only valhalla can credit your account or refund you, if they're unwilling to do this, you can try to put some legal pressure on them, or open up a scam report on this forum and hope they chose to refund you to avoid losing credibility on this forum.

[wiser]

I transfered bitcoins from my wallet to my
new valhalla account

the transaction was successfull
but when i checked my valhalla account, ... no money has arrived 
and valhalla support doesnt answer questions.. 

and as usual my valhalla account number has changed in the meanwhile...

if i check the transaction on the blochchain site
everything looks fine...
https://blockchain.info/tx/5aee526f9b6320b6a898c656654a88b7b8fbb71f003619853c7f5118ef8f2cc9

but ... where my money has gone... . ?

thanks for any ideas

reininger, schweiz

i see you translated your post, great
As for your problem: if the valhalla deposit addresses were either 1BdynZP1WgugRuicK3bQhpYpKQwCJkxE1H or 1Fq4FDxYKpNz1pVh4f5GhuAfmg5XoaUbjG, there should be no reason why they didn't credit your account.
The transaction was confirmed (like you said)

I don't know anything about valhala, but I do know sometimes exchanges have delays in crediting transactions. I had a NEM deposit on Cryptopia that finally credited after two weeks. I hope by now you have seen your deposit in your account. If not, you have a support request in, so you just wait.

Keep in mind that any centralized service you use (and we all use 'em) is a risk for your funds because you do not own the private keys to the deposit address listed for your account. So, keep that in mind and make sure the site is trustworthy.

[Zeeks]

Your coins have been sent to the valhalla wallet and will from there be resend to your valhalla address. (I'm assuming it's an exchange)

[krishnapramod]

The marketplace already have a couple of scam accusations on Reddit with a stickie and an article on how it might have been compromised. Guess, I read Valhalla, right?

This might be helpful, https://www.reddit.com/r/ValhallaMarketplace/comments/6x8em6/warning_stay_away_from_valhalla/

[ferall]

Hope you get them. Back to your wallet is best.

[odolvlobo]

but ... where my money has gone... . ?

Apparently, valhalla is a scam: https://www.deepdotweb.com/marketplace-directory/listing/silkkitie/

[Asian_Dynasty]

I think you need to wait 2-3 days. It doesnt come soon