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Author Topic: Bitstamp deposit issue - missing 0.5 BTC - NO SUPPORT  (Read 723 times)
grabber (OP)
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November 24, 2013, 09:21:55 AM
 #1

Hi everyone, as soon as the Bitstamp support is not replying for days, I put it on public, maybe you guys are know something that I dont.

So here we go

Sent 0.5 BTC as usual from my Blockchain to my BitStamp account.

Everything seemed fine hash:

https://blockchain.info/hu/tx/a2fa9129c1f8c9e2688d37c9e89319bc703a88cd141d1222cf37ed9e9196baf7

Blockchain to Bitstamp, easy as a pie, but the deposit hasnt arrived yet.

You can see both of the addresses, 1NRF4... for the blockchain, 1AZREX.... for the stamp. I made several deposits in the last few months, everytime it worked like charm. But now, there is no support behind it and it worth almost like 400$ I'm getting a bit nervous on the team of Bitstamp now. I hope they are not going to be the nex Mt.Gox for the last half year I didnt had any troubles with them.

Any idea how to push the bitstamp team? I tried the online ticket and the support@bitstamp.net as well, still nothing happened for almost 5 days now...
grabber (OP)
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November 25, 2013, 11:59:13 AM
 #2

Update1: Support replied, there will be a "System Administrator" who will be looking after my case. At least it's something.
grabber (OP)
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November 28, 2013, 03:47:08 PM
 #3

Issue solved, support find it within 48hours of forum post. Thanks!
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