Alec: For this information you need to contact bits coin provider.
i smell an imminent BBB complaint
No way. That can't seriously be what the CSR wrote.
Maybe they decided not to train anyone and just forward "bitcoinsupport" to regular support.
Fwiw, did a couple transactions through O yesterday - flawless.
I'm mailing coinbase first since overstock.com is clearly clueless as to what's actually going on.
As far as the transaction went, it actually popped up a message saying it was successful.... then about 2 or 3 seconds later, it popped up a different message about there being a problem with the transaction and to contact '
bitcoinsupport@overstock.com' for assistance. So, I did & gave them the transaction id:
Hi,
It is trying to bill me a second time for the item @ [link removed]
Bitcoins were paid via Coinbase, transaction details:
Status: 1/unconfirmed, broadcast through 7 nodes
Date: 1/10/2014 12:27
To: 1A1u7688A3yySwvtWoypw6zakkJ1fZ38TU
Debit: -0.16212299 BTC
Transaction fee: -0.0001 BTC
Net amount: -0.16222299 BTC
Transaction ID: 30b6a9ad9ac143406e8368542cffa5fd8055fc33cf38e90a378f2a937204b3cd
Thanks,
James
....... that was sent at about 12:30PM CST & I never got a response to it, This Alec guy was someone in the 'live chat' just now. I asked if I should expect to receive a message before noon on Saturday and he said yes... so I said, OK, I'll be looking forward to it then.
coinbase will also have ~12 hours to respond
then since i was dumb enough to send them bitcoins, I have no way to get them back so I'll have to resort to a BBB complaint. I guess it's good I used camstudio to record the whole process
ed: oh, I suspect the
https://blockchain.info/address/1A1u7688A3yySwvtWoypw6zakkJ1fZ38TU1CgQ3PyrTG36iErVffHZ2wEc9q8wiMBEvX address there is probably coinbase's 'fee' address? hmm, nm, that's multiple inputs.. like 10 diff addresses. probably still some coinbase fee related account