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Author Topic: Reset iphone, Used google authenticator. Can't logon to ghash.  (Read 3077 times)
omegahertz (OP)
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January 15, 2014, 04:20:45 PM
 #1

I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds.
I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site.

Please advise.
RedNax
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January 17, 2014, 01:46:52 PM
 #2

I've changed pools to bitminter since the 51% issue came about. I simply want to withdraw my funds.
I've reinstalled google authenticator on my iphone since the OS wipe and restore. However, I can't logon to the site.

Please advise.

Have you backup the original 'secrets' anywhere? If not... then there's not much you can do.
scranagar
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January 17, 2014, 01:54:29 PM
 #3

You need the Google Authenticator Plain Text Keys. Perhaps you have a backup in a .txt-File?

If not, you can´t login. Contact the support of ghash.io and hope they are in good mood.

Cloudmining/Trade Gigahash while they mine for you: https://cex.io/r/0/scranagar/0/
Cloudmining 5-year-Contracts, only 0.0029 BTC per GHash http://pbmining.com?ref=scranagar
omegahertz (OP)
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February 01, 2014, 01:32:05 AM
 #4

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. 

Done and done.
empoweoqwj
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February 01, 2014, 03:48:10 AM
 #5

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. 

Done and done.

Glad it worked out for you. When you create 2FA key with any site, they give you a 'secret code'. You should always store this somewhere. That's the easiest way to get things working if you ever lose your iphone or something similar.
Sonny
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February 01, 2014, 10:38:32 AM
 #6

1. Contacted gnash. Very helpful. I was a little surprised. Done.
2. Contacted mtgox. This wasn't their first rodeo. Had an automated process. Took a full week and two emails. Done.
3. Coinbase. Didn't bother. Also texted my phone as well.
4. Bitpay. Horrible customer service. No real process. Fuck.
4. Then I realized I could just restore from backup. Got my codes. Disabled 2FA. Re-established 2FA and took backups of my codes. Truecrypted them and put them in a USB stick in my firesafe. 

Done and done.

I am surprise to see that mtgox provide better support service than bitpay lol. Tongue

OP, glad to see your problem solved. Smiley
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