UPDATED: Coinex finally let out a little info...

[Chrome67]

I appreciate the update, but my multiple requests were ignored previously.  Also, I apologize if I'm the culprit here on posting what I knew and my conclusions.  You are the only one that can protect from FUD in the future and that's through clearly communicating ALL issues promptly, not waiting around and keeping us in the dark.

I love Coinex.PW and am thankful it'll still be around.  I'm concerned for the security of it and the lack of information about its current state.  I do wish you all the best and thank you for your time and efforts.  Just please remember, in the 21st century a 24hr wait time for information is completely unacceptable from a customer service standpoint.

[Bit_Happy]

...Just please remember, in the 21st century a 24hr wait time for information is completely unacceptable from a customer service standpoint.

Generally true.
If Coinex just had a major theft they needed time to investigate before putting a priority on customer service.

How can we attract more honest people/businesses to BTC?