Hello,
I have been requesting the ability to delete the uploaded files to my Mt Gox account verification, AND the ability to delete my Mt Gox account in total. The response copied below received from Mt Gox absolutely stunned me. I simply could not believe that Mt Gox would retain such sensitive personal & financial information, unencrypted for up to 5 months AFTER they decide to delete your account.
Am I wrong in thinking this is insanely dangerous?
Received from Mt Gox:
James Support
Support Desk
Dear Been,
Thank you for the email. Please be advised the uploaded files can not be deleted and the files will be encrypted in 6 months. Your account will be completely deleted after 30 days. Please be advised is should be done by our end.
Please contact us for further assistance.
Best regards,
MtGox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
February 11, 2014 13:01Now I have offered Mt Gox my help in showing them "how" to delete an image file.
But they have yet to respond.
