Armoury won't load up! Please help !

[Zacharybinks]

So I downloaded armoury and transferred some Bitcoin to armoury before I knew I had to download and update Bitcoin core as well. Once Bitcoin core had finished catching up, I tried to load up armoury but it won't even start. It brings up the loading screen with 100% at the top but never gets past that. If you click it, it just says not responding and shuts down. The offline mode starts instantly just fine but I cannot seem to get into the online armoury. Any ideas?

Thanks:)

[droark]

Hi. Can you please post your logs?

[Zacharybinks]

How do I find the logs? Sorry I'm new to this

[bob123]

You can find the logs in the armory data directory (default: C:\Users\YOUR_USER\AppData\Roaming\Armory).
You can access this directory by pressing WIN-key and R -> then enter: %appdata%\Armory\

The logs are named armorylog and dblog. You can use a service like patsebin to upload them.


Another way would be to export them by opening Armory and going to File -> Export Log File.

[HCP]

Also... where did you get Armory from? There is an old, out-dated and no longer maintained version (0.96.0) that still lives at: https://www.bitcoinarmory.com/

If you used that version, it won't work with newer versions of Bitcoin Core (v0.15+). It should NOT be used.

You should download the latest version of Armory (currently 0.96.4) from here: https://btcarmory.com/ <-- ONLY use versions from here (or ones linked to in the pinned post at the top of this subforum!)

[Zacharybinks]

https://pastebin.com/agjGK0VC

[HCP]

Ok, from your log file, I can see that:

1. You are using Armory 0.96.4
2. It is trying to find Bitcoin Core blocks in: C:\Users\User\AppData\Roaming\Bitcoin\blocks

Can you please confirm the version of Bitcoin Core you are using, and where the data directory for Bitcoin Core is set to? (start Bitcoin Core and goto "Help -> Debug Window -> Information" and look for the line labelled: "Datadir")

[Zacharybinks]

I'm using Bitcoin core version v0.16.3

I checked  C:\Users\User\AppData\Roaming\Bitcoin\blocks and there seems to be loads of files.

Datadir is going to C:\users\user\appdata\roaming\bitcoin

[goatpig]

Post dblog.txt

[Zacharybinks]

Hi,

Sorry for the delayed response.

my dblog file is almost 7gb and notepad won't me allow to open it as its too big!

is there something else i can open this file with?

Thank you

[bob123]

my dblog file is almost 7gb and notepad won't me allow to open it as its too big!

is there something else i can open this file with?

This seems weird.

You can open the last X lines by using the following command inside of the powershell (press WIN-key, then enter 'powershell'):

Code:

Get-Content FILENAME -Tail X

where FILENAME is either the filename or the full path and X is the amount of lines you want to display.

I'd say 300-400 lines should be enough.

[Zacharybinks]

So I struggled using that but I have managed the next best thing.

I looked at the Dblog and it's a LOT of this next sequence:
"-ERROR - 20:00:27.578: (e:\users\goat\code\armory3\cppforswig\stringsockets.cpp:210) POLLERR error in readAndWrite
-ERROR - 20:00:27.578: (e:\users\goat\code\armory3\cppforswig\socketobject.cpp:447) POLLERR error in readAndWrite"

I've deleted the repeat of the previous 2 lines as there were so many and managed to save the rest below, please help, I'm freaking out that I'm never going to be able to access my coins, thank you

https://pastebin.com/vTTj9vJX

the last 2 lines repeated so many times I think thats why the file is nearly 7gb.

[goatpig]

It says your top block is #364461 and that your node sync is 20.2311%. You need to start BitcoinQt manually, let it sync all the way, delete the content of your databases folder (C:\Users\User\AppData\Roaming\Armory\databases) then you can start Armory.

[Zacharybinks]

Just tried that, armoury still won't load, keeps crashing saying bitcoinQt is not responding

[goatpig]

What's the sync status on BitcoinQt?

[bob123]

Just tried that

I can't imagine that you have synced ~200.000 blocks within 30 minutes..

You'd need some monster hardware and monster internet connection for that speed..

Armory needs core to be fully synced (and preferably also up-to-date) to work fully functional.

[goatpig]

the last 2 lines repeated so many times I think thats why the file is nearly 7gb.

Delete it if it gets past 2MB