Sending bitcoin cash & Blockchain Wallet. It's a dangerous situation for you!

[Alladin_MD]

I can't sending bitcoin cash funds at Blockchain Wallet (but bitcoin sending as well), support does not reply on my questions. What happened?

[mudyak99]

Bitcoin Cash will hardfork on November 15,2018. During hardfork, all deposit/withdraw will be freeze

[Alladin_MD]

Bitcoin Cash will hardfork on November 15,2018. During hardfork, all deposit/withdraw will be freeze

before the hardfork 5 days, problem with it appears yet yesterday. It seems like Blockhain Wallet freeze my money before the hardfork and stole Bitcoin SV coins after.
I consider that they don't to give us new coins and will  sell them by themselves.

[OgNasty]

You can’t make this stuff up. The BCH fork from BTC was the gift that keeps on giving.

[Alladin_MD]

You can’t make this stuff up. The BCH fork from BTC was the gift that keeps on giving.

For you it's a gift but for me it's a buying coins.

[aleksfomm]

I confirm this issue too!
Sending BCH unsuccessfull, I got message: Your bitcoin cash transaction failed to send. Please try again.

And I no received BCH yesterday (11/11/2018), but I see 115 Confirmations for this transaction on the bitcoincash.blockexplorer.com and no wallet’s transaction history, no this money on blockchain wallet!
Receiving address is correct!

Is there a way to fix this? Support is not responding.

[pooya87]

Bitcoin Cash will hardfork on November 15,2018. During hardfork, all deposit/withdraw will be freeze

this question was posted yesterday (11th) which is 4 day before the fork. not to mention that he is using a "wallet" not an exchange. exchanges disable deposit/withdrawals not wallets such as blockchain.com.

[Candyman0210]

DO YOU TRY AGAIN?

[aleksfomm]

DO YOU TRY AGAIN?

YES!
Got message: Your bitcoin cash transaction failed to send. Please try again.
And no answer from support.blockchain.com
:-(

[boyptc]

DO YOU TRY AGAIN?

YES!
Got message: Your bitcoin cash transaction failed to send. Please try again.
And no answer from support.blockchain.com
:-(

Did you submitted a request regarding this?

--> https://support.blockchain.com/hc/en-us/requests/new

When I'm contacting them through created request, they are replying to email my not longer than 24 hours.

[aleksfomm]

Did you submitted a request regarding this?

--> https://support.blockchain.com/hc/en-us/requests/new

When I'm contacting them through created request, they are replying to email my not longer than 24 hours.

Yes, I already await answer 12h.
I will write about the result.

I would be grateful if anyone else checked whether sending and receiving BCH works on the blockchain.com wallet.

[Alladin_MD]

DO YOU TRY AGAIN?

Many times even now and support doesn't answer more then 2 days (send 2 e-mails on different languages)!!!

[aleksfomm]

Problem fixed, but no answer from Support.
They only closed my request and set status "Solved".

[Cruxer]

Problem fixed, but no answer from Support.
They only closed my request and set status "Solved".

they got thousand similiar tickets, answering to them all its massive waste of time and they saving money hiring less support staff

[aleksfomm]

Problem fixed, but no answer from Support.
They only closed my request and set status "Solved".

they got thousand similiar tickets, answering to them all its massive waste of time and they saving money hiring less support staff

I turned to tech support for other issues, but out of 10 requests I was answered only by one. All the rest is left unanswered, closed request and set the status of "Resolved".
This is bad practice!