Hello Schmeckles23!
Our support team is 24/7 ready to help. Please, try to give us a second chance and we'll make our best to provide you with the best trading experience.
Sincerely,
Angelica from BTC-Alpha.com
Hi Angelica
Did you check the date in OP? The topic had been created about two years ago and you have just notice this now !? And you are also asking for a second chance!! If op didn't succeed to withdraw a small amount since two years then i can confirm you have the worst support ever and users should better stay away from your service .