Updating Nano Ledger Firmware... Stuck Not Sure What to Do... Please Help

[jerry0]

Im doing a firmware update from 1.4.2 to 1.5.5.  I have not done a firmware update in a long time.  I done 2 of them i believe and the first time i did it, there was a huge issue with bootlogger and it took a while to fix but few ppl helped me with it.  Im always hesistant with firmware updates because of this.  Some ppl said firmware update is very simple.  But when im doing it right now, im positive the first 2 firmware updates i did a while back ago did not look like this.  Im stuck and currently have my nano ledger connected to my laptop and dont want to unplug it incase i make a mistake.



Right now im on the page



Update


identifer checked.... firmware update.... this is where im at now


Finalize update



1.  disconnect usb cable from your device



2. Press the left button and hold it until you reconnect the usb cable until the bootloader screen appears



on my nano ledger s, it shows a arrow sign and update next to it

[jerry0]

So right now disconnect the usb from my nano ledger first? 


Then press and hold the left button of the nano ledger while reconnecting it to the usb cable until the bootloader screen appears?


Then what?


The 2 times i did a firmware update before this a long time ago, i am 100 percent sure the update was not done like this.  Where i had to disconnect it and connect it back in the way its been described.



Can someone please tell me if im what about to do is correct?


Freaking out right now because at the moment as i thought it would just update as it would and then i would unplug it.  I don't want to make a mistake here.

[jerry0]

Okay i think i might have made a mistake.  I took a look at the article from ledger and apparently first i need to


Uninstall all apps from your device first?


Can someone please tell me if this needs to be done first?  I did not do this.  All i did was click on update next to firmware version 1.5.5 is available.





Right now im on the screen i mentioned in my previous post.



Do i just follow those instructions and go from there?

[Rath_]

Uninstall all apps from your device first?
Can someone please tell me if this needs to be done first?  I did not do this.  All i did was click on update next to firmware version 1.5.5 is available.

Yes, you should uninstall all apps first as stated in this article. The update procedure might have changed due to huge amount of different changes. Make sure that you have your recovery seed nearby in case something goes wrong (very unlike).

Then press and hold the left button of the nano ledger while reconnecting it to the usb cable until the bootloader screen appears?
Then what?

Yes, hold the left button while reconnecting the USB cable. Your device should automatically update after that. Follow the instructions from the article linked above.

[jerry0]

Okay so what happened was the ledger live logged out itself as i didn't do anything for a long time.  I then unplugged the nano ledger from the usb.  Then plugged it back in but did not hold on to the button while plugging it back in.  Then i unplugged it and did it again... bootlogger showed up.  I then released the left button.


Then i did the update... it did like 3 different updates for the firmware update with one thing, then mcu and then another thing... each went to 100% for all 3 of them.  After i did this, i got the message that i need to install all the apps again.  Can someone confirm this is correct?  Did this message show up on my nano ledger screen or ledger live?  Right now im not sure which one it is.


As of now, there is only settings shown on my nano ledger screen.  Is that correct?  


So right now im on manager tab on ledger live and it shows ledger nano s with blue check mark and firmware version 1.5.5


So right now i have to install bitcoin version 1.3.11, bitcoin cash 1.3.11 and basically every other wallet i had previously installed... is that correct?  When i click on accounts on ledger live, it does show my bitcoin and bitcoin cash.


I am close to 100% when i did 2 previous firmware updates a while back, it did not require me to unplug it from the usb and then hold it while waiting for bootlogger.  Can someone confirm this?  


So right now just go to manager and install bitcoin, bitcoin cash and any other coins i had downloaded previously?  Then after this, these icons will show up on my nano ledger s?

[Rath_]

-snip

Everything seems to be fine. Nothing extraordinary happened. The only thing left for you do to is to install all the apps you had before the update. The icons will show up just as they did before the update. This update has introduced many huge changes so that why the update process was different.

[jerry0]

When i remove and then connect the nano ledger s back to my laptop, the first message on the nano ledger s it tells me is to install apps and follow the instructions from start.ledger.... then it goes to settings where im at now.  This is from the nano ledger screen itself.


Can others confirm this is the message they receive after doing the firmware update?  I had mentioned i did not know if i saw this message earlier on my ledger live or nano ledger but its the nano ledger itself.

[bob123]

You are searching for problems which don't exist.

The nano s verifies the signature of each firmware update.

The update went trough and since you didn't get some error message regarding the integrity of the firmware update, this is fine too.


If the screen tells you to install apps, simply do it. I really don't see your problem.
Just do whatever the screen tells you to do.


Your update was successful. There is nothing more to comment on this.