I had a question and tried to ask their live chat, and I waited over 2 hours. I then tried to call and waited over an hour and I still have not talked to anyone from them. I now want a refund and they haven't answered that support ticket, they stole my bitcoins. Don't use them.
Thanks for sharing this sad information.
I hope they just have a busy day and you need to wait a bit longer....
I hope they will repay.
Let us know bout how does it ends.