It works!
Thanks to @nc50lc and @BitMaxz.
The problem was the gap limit.
I think that because of some errors many unused addresses were created and therefore the addresses with the btcs were not listed.
It works with the SEED or the xPUB?
If it's the xPUB, then you've created a watch-only wallet. If this is the case, restore the seed and check if it will work.
If it's the seed, then it's out of scope of my suggestions,
the credit is all to BitMaxz.
But if you insist, there's donation address in my profile