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Author Topic: New User (Electrum); can't tell if bitcoins were submitted to seller  (Read 334 times)
sefost (OP)
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June 15, 2020, 08:14:23 PM
Last edit: June 15, 2020, 08:51:52 PM by sefost
Merited by Rath_ (2)
 #1

Hello,

I am a new user and am not technically inclined around bitcoins. I am using version 3.3.8 of Electrum, downloaded from electrum.org. I successfully purchased bitcoins and they made it into my wallet in about 30 minutes. I then copied and pasted the seller's bitcoin address into Electrum to send the funds. When viewing "history", however, I do not see the seller's bitcoin address. I actually don't even know what I'm looking at, but from the "coins" tab, I right-clicked on the line that says "Output point | Address | Label" (under label, it says "Purchase", under amount, it shows the alleged amount I spent, and then there is something called "Height"), and it gave me a few options, including "spend" and "history".  When I select "spend", it takes me to a new screen that appears will allow me to spend the amount showing on this "coins" tab. This is strange if the purchase already went through...? If I right-click "details", it takes me to a page showing a transaction ID with status of "596 confirmations", the amount "sent", and the fee. Then, there is a long string of numbers under "Inputs (1)", which are not highlighted, and then a second string of numbers highlighted in green.  Under "outputs (3)", it shows the amount sent, the fee, and the net of the two, but I do not see the seller's bitcoin address anywhere.  The 3rd line under outputs (the net amount of the purchase less the fee) is highlighted in yellow.

I can't tell if the funds were sent or if the funds are in my wallet, or even worse, if the funds were sent to the wrong bitcoin address and I'm not sure how this would happen given I am running version 3.3.8 and I copied/pasted the seller's bitcoin address directly from their instructions.

Basically, this is too techy for me and I just don't understand what I'm looking at. Is there a way to determine (a) to which bitcoin address the funds were sent, (2) if the funds were even sent at all, (3) if the funds are still in my wallet...?  I am so confused.

I apologize for the remedial question, but I couldn't find any technical support on how to interpret all this data and I couldn't find a pertinent topic already in the topic threads.

Appreciate any help you can provide. The date of the transaction was June 11 so perhaps the funds are simply "in transit"?  But if so, I would assume I could easily tell to which address the funds were sent, and I can't see the address I sent them to, anywhere.

Thank you!

bob123
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June 15, 2020, 08:37:37 PM
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it takes me to a page showing a transaction ID with status of "596 confirmations", the amount "sent", and the fee. Then, there is a long string of numbers under "Inputs (1)", which are not highlighted, and then a second string of numbers highlighted in green.  Under "outputs (3)", it shows the amount sent, the fee, and the net of the two, but I do not see the seller's bitcoin address anywhere.  The 3rd line under outputs (the net amount of the purchase less the fee) is highlighted in yellow.

The address you sent the coins to should be under "Outputs".
A green color means its an "receiving" address from your wallet (the address where you receive funds to when sending to your wallet), yellow means its a change address from your wallet.

No background means its an address not related to your wallet. That's where you send the funds to.



I can't tell if the funds were sent or if the funds are in my wallet, or even worse, if the funds were sent to the wrong bitcoin address and I'm not sure how this would happen given I am running version 3.3.8 and I copied/pasted the seller's bitcoin address directly from their instructions.

You can check the bottom left corner for your balance.
Since your transaction went through (596 confirmations), they shouldn't be in your wallet anymore.

Your "History" tab exactly tells you when you received/send a transaction.



Basically, this is too techy for me and I just don't understand what I'm looking at. Is there a way to determine (a) to which bitcoin address the funds were sent, (2) if the funds were even sent at all, (3) if the funds are still in my wallet...?  I am so confused.

a) As mentioned above, the output address which is not highlighted is where you sent the funds to.
2) Should be visible in the history. Feel free to share a screenshot of your "History" tab. You might censor some stuff (like amount and transaction id) if you want to.
3) Checking the bottom left corner for the balance and the history should solve this.

sefost (OP)
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June 15, 2020, 11:13:40 PM
 #3

Wow, thank you so much! That was a very thoughtful, simple to understand, and speedy reply. I really, really appreciate it.

I submitted a ticket to the seller, because it appears to me they supplied one bitcoin address on the "checkout" page, and that is what I copied/pasted into Electrum and where the funds were sent. Subsequently, I received an email from the seller with a different bitcoin address, so I think it's up to them to explain... perhaps the bitcoin address provided at checkout was fine, but it concerns me I got a follow up email stating a different bitcoin address. Perhaps the seller has multiple bitcoin addresses?  I just don't understand this very well and perhaps, worst case, I was somehow scammed. Hopefully they will respond and if I lost the money, it's not earth shattering.  A learning experience.

I can't figure out how to add a screenshot (embarrassing), but your explanation is so clear I believe do understand. In the history details, under Outputs, there are 3 addresses - the first is un-highlighted and contains the purchase btc price (so that is where the money was sent), the second is highlighted in blue (and appears to be the fee), and the third and final is highlighted in yellow, which shows the net amount, post-fee.  All seems to make sense so I'll just wait for the seller to hopefully respond to my ticket.

Thanks again for the kind and speedy education. I truly appreciate your help!


crwth
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June 15, 2020, 11:21:30 PM
 #4

No judgments made here in case you were wondering that. Starting learning bitcoin is a significant step already. We need to take our first step before anything else, right?

Anyway, for a seller, there would be different bitcoin address deposits for various members. So they would know where they would credit to and who bought it—stuff like that.

It's excellent for you to post here because there are a lot of experts here.

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nc50lc
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June 16, 2020, 02:29:03 AM
 #5

Solving this will be a lot faster if you can tell the name of the shop where you sent your coins to.
There are a lot of scam accusation here and that shop might fall in the list.

Also, you might have been a victim of a clipboard hijacking virus/malware.
Try to copy an address again and see if it'll paste exactly the same (not just the few first and last characters).

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bob123
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June 16, 2020, 06:48:42 AM
 #6

In the history details, under Outputs, there are 3 addresses - the first is un-highlighted and contains the purchase btc price (so that is where the money was sent), the second is highlighted in blue (and appears to be the fee), and the third and final is highlighted in yellow, which shows the net amount, post-fee.  All seems to make sense so I'll just wait for the seller to hopefully respond to my ticket.

That's correct.
The blue highlighted is not the network fee, tho.
It is the fee from TrustedCoin for using their 2FA service. The fee is 0.001 BTC for 20 transactions. If this was your first transactions, this means that your next 19 will be co-signed by trustedcoin for free.



I submitted a ticket to the seller, because it appears to me they supplied one bitcoin address on the "checkout" page, and that is what I copied/pasted into Electrum and where the funds were sent. Subsequently, I received an email from the seller with a different bitcoin address, so I think it's up to them to explain... perhaps the bitcoin address provided at checkout was fine, but it concerns me I got a follow up email stating a different bitcoin address. Perhaps the seller has multiple bitcoin addresses?  I just don't understand this very well and perhaps, worst case, I was somehow scammed.

Usually, a shop generates a new address for each customer and order.
The fact that you received 2 different addresses to send to is quite weird tho.

This seems a bit shady. It could be just a mistake, but the possibility of you getting scammed exists.

sefost (OP)
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June 16, 2020, 07:14:40 PM
 #7

Many thanks to all of you! This has been so helpful for me. I appreciate your kindness and patience with such a new user (my first transaction). 

Wish me luck!

Thanks again!
Stephen
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