So they took my TUSD and exchanged it but it's been held for 15 hours due to "technical issues" with the wallet.
That sucks. I'd be okay with that if they fixed the rate when you made the exchange, but if they don't then it really is annoying. Technical issues card is really shady too if it keeps showing up here and there. Hopefully they don't play KYC card with you.
The assured me it isn't a KYC issue, that the exchange had taken place, and there were technical issues with sending the dai. I just did a tusd to dai and it took 2 minutes. I think they got trapped with the quoted rate and did the exchange and don't have their dai maybe (really tight supply due to yield farming). $20K is a decent amount of money and they clearly aren't telling me the entire story. I would NEVER use this exchange again. Never had a problem with any of the dex - just did changelly as tusd isn't quite as common in defi and the rate was better. Not sure why anyone would use them after something like this. Not like I used a non-reusable address.
lol - this is s the latest after I told them i just did an identical transaction with my wife's account:
""Dear Customer,
Thank you for your query.
The issue affected the old transactions only (1-3 days old ones), all the current DAI payouts are going through smoothly.
As for your case, it is examined now.
Please kindly wait until any news appears. :
lol - right
Hey - at least they resolved the issue and the funds were delivered. 48 hours later
