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Author Topic: Doge disappeared after 'Reset Blockchain and Transactions'?  (Read 238 times)
Replensih (OP)
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February 15, 2021, 07:57:29 PM
 #21

Right so I tried to 'open wallet' through multidoge using the multidoge.wallet file we just found. It appears to be trying to do something but just says 'synchronising' permanently. The wallet doesn't appear to be loading up and I cannot yet see my original balance.

What should I do? Redownload multidoge again and try with that?
plen
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February 16, 2021, 01:54:45 AM
 #22

Right so I tried to 'open wallet' through multidoge using the multidoge.wallet file we just found. It appears to be trying to do something but just says 'synchronising' permanently. The wallet doesn't appear to be loading up and I cannot yet see my original balance.

What should I do? Redownload multidoge again and try with that?

Okay make sure you first backup that wallet, maybe even a couple times to different places, heh. Then I'd download and install the latest multidoge, let it first create a new wallet if it prompts you. If it detects your existing wallet then let it try to do what it wants to migrate/open it, as long as you have the backup. Then wait to see if it syncs okay, if it does at that point we'll want to try to open/import the old wallet.

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Replensih (OP)
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February 16, 2021, 02:08:27 AM
 #23

Right so I tried to 'open wallet' through multidoge using the multidoge.wallet file we just found. It appears to be trying to do something but just says 'synchronising' permanently. The wallet doesn't appear to be loading up and I cannot yet see my original balance.

What should I do? Redownload multidoge again and try with that?

Okay make sure you first backup that wallet, maybe even a couple times to different places, heh. Then I'd download and install the latest multidoge, let it first create a new wallet if it prompts you. If it detects your existing wallet then let it try to do what it wants to migrate/open it, as long as you have the backup. Then wait to see if it syncs okay, if it does at that point we'll want to try to open/import the old wallet.

Maybe a silly question, but how do I back up the wallet?
plen
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February 16, 2021, 02:11:45 AM
 #24

Right so I tried to 'open wallet' through multidoge using the multidoge.wallet file we just found. It appears to be trying to do something but just says 'synchronising' permanently. The wallet doesn't appear to be loading up and I cannot yet see my original balance.

What should I do? Redownload multidoge again and try with that?

Okay make sure you first backup that wallet, maybe even a couple times to different places, heh. Then I'd download and install the latest multidoge, let it first create a new wallet if it prompts you. If it detects your existing wallet then let it try to do what it wants to migrate/open it, as long as you have the backup. Then wait to see if it syncs okay, if it does at that point we'll want to try to open/import the old wallet.

Maybe a silly question, but how do I back up the wallet?

You copy it from the folder you found it in and paste it in another folder, perhaps on your Desktop or in your Documents folder.

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February 16, 2021, 03:10:57 AM
 #25

But you said you did reset the wallet which could have deleted the data your wallet could have started. Question is do you have a backup of your wallet saved somewhere else? Like Mnemonic phrase or private keys?
This is the only way to see you balance back to your wallet since there’s a lot of wallet application like this before. Check your pc if you have the back up or else you really loss that Doge on your wallet. Try also to contact the support of Doge maybe they can help you with regards to this one, just keep tryin.

For my wallets I always make sure I go to the "%appdata%" section (just search there you should be able to find the wallet folders) and make sure to copy the wallet folder there. For example if your wallet is named "crapcoin", then you should be able to find a folder with that name there. Copy and paste and there you have a copy. In case something happens to the existing wallet you can simply copy and paste your copy to that location and it will reload the same wallet again. Not sure if that is how it works in your wallet. Good luck.

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Replensih (OP)
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February 16, 2021, 08:43:23 PM
 #26

The coins have returned! Thank you so much for your help.

The next problem is, no matter what I do, the 'send' button is greyed/blanked out and not letting me send the coins elsewhere. The sync bar is always empty. Any ideas?

I redownload multidoge but still can't send.
gwdf1
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February 17, 2021, 07:52:01 PM
 #27

Most likely you have manually deleted the blockchain files. After re-syncing, your correct balance will be displayed. Make sure you keep a backup of your .wallet file in a safe place throughout this process. You need to be very careful with such operations.
Replensih (OP)
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February 17, 2021, 08:27:42 PM
 #28

The coins have returned! Thank you so much for your help.

The next problem is, no matter what I do, the 'send' button is greyed/blanked out and not letting me send the coins elsewhere. The sync bar is always empty. Any ideas?

I redownload multidoge but still can't send.

Can anyone advise? My multidoge simple doesn't seem to sync and therefore the send option is not available.
plen
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February 17, 2021, 08:43:52 PM
 #29

The coins have returned! Thank you so much for your help.

The next problem is, no matter what I do, the 'send' button is greyed/blanked out and not letting me send the coins elsewhere. The sync bar is always empty. Any ideas?

I redownload multidoge but still can't send.

Can anyone advise? My multidoge simple doesn't seem to sync and therefore the send option is not available.

You could consider exporting your doge private key by following these instructions:

https://multidoge.org/help/v0.1/help_exportingPrivateKeys.html

Then say using a wallet like Exodus and sweep your Doge into that wallet by following these instructions:

https://support.exodus.com/article/87-can-i-import-a-private-key#:~:text=If%20you%20don't%20see,update%20to%20our%20latest%20release.&text=Click%20the%20QR%20code%20icon,the%20funds%20into%20your%20wallet.


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